Marcella Smith Email & Phone Number

Fort Lauderdale, Florida, United States

Hollywood, Florida, United States

Lead a team of employees in daily operations, including sales, system operations, customer service, and finance.Develop and implement business plans and strategies to increase revenue, reduce costs, and improve profitability.Manage budgets, forecasts, and financial reports to ensure financial stability and achieve performance goals.Review end of month reports to ensure all finances alignImplement process improvements and streamline operations to increase efficiency and productivity.Develop and train staff to enhance their skills and performance with-in new operational systems.

Work cross collaboratively to coordinate Schedule, location, talent & Crew bookings to ensure projects are completed in a timely manner. Plan and establish at least 2+ projects per week to meet deadlines and maintain project schedules.Analyze all-expense per project and apply to the current budget producing a lower expense rate while increasing success.Coordinate all meetings with current clients and potential clients which lead to new projects. increasing revenue by 10% per client.Used conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue.Improve productivity by managing production time and working through the shot list alongside the director.Break down the shot list to ensure we have all the necessary locations, props, and talent needed for the project.Implemented new procedures to increase effective communication with clients regarding projects.

Supported the CEO by managing and maintaining the schedule, attending meetings, and conference calls with our clients.Responsible for all administrative duties which helped improve the office efficiency.Created a new way to maintain and file confidential documents. Managed, maintained, and organized office supplies and equipment.Improved the client’s experience by developing relationships.Responsible for shipping and receiving product inventory, along with logging product inventory for projects.Implemented 3+ new processes and procedures that increased operational efficiency.Efficiently processed and input invoices and receipts using QuickBooks.

United States

Advertise and market rental properties to attract potential tenants. Utilizing various marketing channels such as online listings, social media, and print media.Screen prospective tenants by reviewing rental applications, verifying employment and income.Conduct property showings to prospective tenants.Maintain positive relationships with tenants throughout their tenancy. Addressing tenant inquiries, concerns, and maintenance requests.Maintained accurate records of lease agreements, rental payments, and tenant information, preparing lease documents.