Marcelle Trigo Email & Phone Number

Langley, British Columbia, Canada

• Prepare and issue mortgage Renewal Documents within determined timeframes while ensuring accuracy.• Review incoming Reporting Packages from lawyers, set up files in the database system and ensure that all information received is confirmed and correct.• Review incoming State of Title Certificate’s (STC’s) and file accordingly.• Follow up with borrowers following NSF payments (Returned payments) and reschedule make up payments.• Ensure that all mortgages have current property insurance in place with VWR named as a loss payable. • Respond to phone and email inquiries from clients, brokers, lawyers. • Transfer funds in a priority manner to appropriate law offices for new mortgages.• Prepare and send mortgage payout statements to requesting law offices/lenders within determined timeframes while ensuring accuracy.• Process mortgage payout transactions accurately and promptly.• Assist with all aspects of mortgage administration as required.• Look for ways to improve and streamline mortgage processes to be more efficient and effective.

• Match supplier invoices to supporting documentation and properly code transactions • Enter and update outside purchase job costing data • Update shipping and courier costing data • Enter and post invoices and recurring vouchers into the Accounts Payable sub-ledger • Maintain the invoices filing system and associated hard-copy printouts • Maintain system vendor database, including the set-up of new vendor records and accurately verifying vendor electronic payment information • Process US and Canadian invoices for payment within established terms, both via cheque and electronic payment. • Reimburse employee expenses by receiving and verifying monthly expense reports and expense requisition forms • Process and reconcile monthly credit card statements • Prepare and post the month-end accounts payable accrual • Run month-end reports and ensure timely month-end closure • Generate manual cheques as required and handles petty cash on hand • Reconcile vendor Accounts Payable statements

Burnaby, British Columbia, Canada

- Plan and manage print orders from order submission through billing - Act as primary contact (internally and externally) ensuring customer needs are met- Co-ordinate materials and 3rd party suppliers as required- Ensure project stays within estimated scope and manage change costs as required- Support other Customer Service team members to balance and manage workload- Participate and support in continuous improvement and the development of best practices within and across department

Burnaby, British Columbia, Canada

- Oversee all aspects of print jobs as they move through the production process- Create layouts for PrePress- Verify correct stock sizes and stock weight for each project- Order custom cartons- Act as liaison between customers, internal manufacturing staff and outside suppliers- Verify that all the information on the electronic docket system is correct for all jobs I am coordinating- Scheduling- Systems administration and implementation- Docket Manager administration- Estimating/Costing- Inventory control- Process and administer the shipping and receiving of materials as required

Vancouver, Canada Area

- Working closely with vendors and print personnel to follow a project from inception to completion.- Verifying all specifications, delivery information, etc. regarding printed and outsourced jobs.- Creating print estimates with a cloud-based estimating system.- Preparing and issuing dockets as well as vendor purchase(s) order(s) based on quoted or pre-established rate cards.- Ability to multi-task and keep multiple projects and deadlines under control.

Vancouver, Canada Area

- Ensure extraordinary customer service- Set up for events and serve guests- Loading and unloading with all required material to ensure the event’s expected performance

São Paulo Area, Brazil

- Purchase of office, courseware and printing supplies- Administrative clerical, operational and logistical support, patrimony and inventory control- Responding to suppliers, employees and student's inquiries- Recommending and implementing office procedures- Keeping electronic and paper records for the department- Hiring specific training for the Professional Development Program (PDP)- Providing printing technical support and any other duties as assigned

São Paulo Area, Brazil

- Accountable for the Prepress’ customer service responding to internal/external inquiries related to the department.- Files receipt and archival.- Responsible for the reception, planning, scheduling and distribution of dockets to Prepress operators.- Monitoring the status of live projects.- Providing follow up and support to clients, sales, press, and bindery departments.- Arrange outsourced services and tool’s manufacturing such as foil, emboss and braille plates, film, press, and digital printing.

São Paulo Area, Brazil

Acting as check-in attendant, offering boarding assistance, and collecting tariffs for special services performed by the company.

São Paulo Area, Brazil

- Experience at the Prepress department performing tasks such as receiving, preflighting, and prepping files to print according to the customer's specifications.- Output digital and hard proofs- Digital imposition and/or manual assembly of films.

Diploma, Business Management – General Business

Post-Degree Diploma, International Business Management

Bachelor'S Degree, Printing Technology Degree

Technician Diploma, Technician In Graphic Arts – Prepress Specialization