Marcello Divito Email & Phone Number

Manado, North Sulawesi, Indonesia

- IT Consultant specializing in pre-sales and post-sales support for IT solutions in the North Sulawesi, Central Sulawesi, to Papua regions.- Successfully modernized the network infrastructure and IT equipment in the branch office, directly contributing to an 1000% increase in data access speed and a 99% reduction in downtime.- Successfully resolved a long-standing intermittent issue with an user's production printer server PC, ensuring uninterrupted operations.- Contributed to the development of software solutions that are now utilized by Bank Papua, enhancing their efficiency and productivity.- Provided 2nd level technical support for BPJS notebook project in eastern Indonesia, ensuring best user experience.

- A freelance computer repair technician with over 5 years of experience providing excellent hardware and software troubleshooting and repair services.- Successfully resolved many issues, including virus removal, data recovery, system, and hardware upgrades.- Received consistent positive feedback from clients for excellent customer service and problem resolution.

Indonesia

As a practicum lecturer responsible for assisting in the C++ advanced programming courses. Successfully guided more than 40 students in developing their coding skills, enhancing their problem-solving abilities.

Bachelor Of Engineering - Be, Computer Engineering, 3.42

- Contributed to the new student orientation programs, providing guidance and support to new students. - Assisted in advanced programming.

Education record