Microsoft Administrator Exchange
Messaging and Collaboration Solution support L2 na Orange Business ServicesSr. IT Support Analyst na Orange Business Services (France Telecom)Purpose:Working on messaging standard or specific solutions, based on SMTP, Lotus Notes or MS Exchange products and installed on a shared or dedicated infrastructure.- Follow current change management procedure.- The implementation of the Messaging infrastructure and services.- The administration, supervision of the services and the platforms at the First and Second Level support.- The coordination with the others operational entities inside IT Services, including Customer Operation Managers and Customer Technical leader.- These responsibilities also include the following missions: Maintaining the responsibility for the operations (support, monitoring, exploitation, and production).- Design a full lab that will replace the old design we are working now. Including newer versions of the same software and new technologies.- Responsible agent for the third level end-to-end project, implementation, crisis and fault management to customers with Exchange mail, Symantec Enterprise Vault, SCOM and OCS hosted at Orange’s infrastructure.- Change management for customers, such as new configurations, rules, change configurations, scopes etc (ITIL Based).Skills:- Able to work on the following platforms Blackberry server technology, MS-Exchange technology, Lotus Notes technology, ISA Server, LCS, MOM Server,SCOM and SMTP technology (Integrating Messaging security suite).- Experience in a heterogeneous environment (Blackberry, Notes, Exchange, ISA, MOM server and SMTP)- Work in NT O/S, Windows 2003, Active Directory, IIFP, DNS, DHCP, Outlook Client, Outlook Web Access, OCS, Lync Server 2010.- Experience in messaging domains (MTA, Messaging protocols, Mail routing, anti-virus, Antispam technologies)