Marcelo Martini

Marcelo Martini Email and Phone Number

Customer Services Resource Analyst & Planner at Sydney Northern Beaches Council @ Northern Beaches Council
australia
Marcelo Martini's Location
Sydney, New South Wales, Australia, Australia
About Marcelo Martini

After-sales & Customer Service Manager with significant experience in driving sales, improving the customer experience, optimising operations and delivering tangible results. Recognised for versatility, impactful project leadership and exceeding KPI targets. Skilled in cross-department coordination across departments.Full work rights (Australian Citizen)

Marcelo Martini's Current Company Details
Northern Beaches Council

Northern Beaches Council

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Customer Services Resource Analyst & Planner at Sydney Northern Beaches Council
australia
Employees:
521
Marcelo Martini Work Experience Details
  • Northern Beaches Council
    Resource Planner
    Northern Beaches Council Feb 2024 - Present
    Northern Beaches, New South Wales, Australia
    View
  • Cycle Saviours
    Founder And Head Bicycle Mechanic
    Cycle Saviours Jan 2019 - Present
    Sydney, New South Wales, Australia
    Founded and operated a business, Cycle Saviours, offering on-site and mobile bicycle maintenance services for individuals and businesses.
  • Bikesonline Australia
    Global Aftersales Manager With Customer Service Management
    Bikesonline Australia Oct 2022 - Oct 2023
    Sydney, New South Wales, Australia
    Global After-sales & Customer Service Manager, working with cross-functional teams across Australia, US and the Philippines.
    View
  • Bikesonline Australia
    Aftersales Manager
    Bikesonline Australia Jan 2022 - Oct 2022
    Sydney, New South Wales, Australia
    Serving as the voice of the customer, offered insightful analysis and implemented strategic change across different departments.
    View
  • Bikesonline Australia
    Workshop Supervisor
    Bikesonline Australia Mar 2021 - Jan 2022
    Sydney, New South Wales, Australia
    Increased operational efficiency, optimised team performance through process enhancements and team management.
    View
  • Manly Cycles
    Retail Bicycle Shop Manager And Workshop Manager
    Manly Cycles Nov 2018 - Mar 2021
    Sydney, New South Wales, Australia
    Bicycle Shop and Workshop Manager and fully qualified bicycle mechanic. Track record as a result-driven leader adept at maximising store sales, delivering premium customer experience and optimising workshop operations.
    View
  • Sola Sport Pty Ltd
    Retail Manager
    Sola Sport Pty Ltd Apr 2017 - Oct 2018
    Sydney, New South Wales, Australia
    Managed the retail stores teams, successfully delivering strong sales and customer experience at Sola Sport's prominent bike shops.
    View
  • Reid Cycles Australia
    Salesperson And Bicycle Mechanic
    Reid Cycles Australia Aug 2016 - Mar 2017
    Sydney, New South Wales, Australia
    Delivered strong sales, customer service and bicycle assembly.
    View
  • Various
    Architect And Urban Planner
    Various Mar 2010 - Mar 2016
    São Paulo, Brazil

Marcelo Martini Education Details

Frequently Asked Questions about Marcelo Martini

What company does Marcelo Martini work for?

Marcelo Martini works for Northern Beaches Council

What is Marcelo Martini's role at the current company?

Marcelo Martini's current role is Customer Services Resource Analyst & Planner at Sydney Northern Beaches Council.

What schools did Marcelo Martini attend?

Marcelo Martini attended Universidade Presbiteriana Mackenzie, Universitat Politècnica De Catalunya.

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