Marcelo Martins Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Acting as lead facilitator for different squads, such as Software Developers, Architechts, Security Analysts and Cloud Solutions to ensure the functionality of the delivery stream in cloud migration of on-premises applications, allocated in a project to Saint-Gobain, a french company from 1655, worldwide famous by manufacturing the glass gallery on Versailles Palace, with more than 167 thoudans employees and annual income of €44,16 bi (2021).Using all the advantages of the Agile… Show more Acting as lead facilitator for different squads, such as Software Developers, Architechts, Security Analysts and Cloud Solutions to ensure the functionality of the delivery stream in cloud migration of on-premises applications, allocated in a project to Saint-Gobain, a french company from 1655, worldwide famous by manufacturing the glass gallery on Versailles Palace, with more than 167 thoudans employees and annual income of €44,16 bi (2021).Using all the advantages of the Agile mindset, to design processes workflows, as well continuous improvement. Show less

Acting as leader-facilitator for a development team engaged in challenges to create and revolutionize the marketplace for Nutrien Ltd, a canadian fertilizer company based in Canada with a market capitalization of $34 billion as of January 2018.Using Scrumban and performance indicators to ensure the continuous delivery and the value flow through the upstream/downstream, with adjusts on our workflow based on outputs from Scrum cerimonies.

- Acting as servant leader for two development teams to ensure security, quality and due dates to products related to automate process for public justice and the national supreme court.- Responsible to monitor, teach and ensure the usability of Agile methodologies such as Scrum and Kanban, using indicators to measure the team's evolution and guidance towards be a high-performance team and seeking for constant improvement extracting usefull information with Lead and Cycle Time, Burndown,… Show more - Acting as servant leader for two development teams to ensure security, quality and due dates to products related to automate process for public justice and the national supreme court.- Responsible to monitor, teach and ensure the usability of Agile methodologies such as Scrum and Kanban, using indicators to measure the team's evolution and guidance towards be a high-performance team and seeking for constant improvement extracting usefull information with Lead and Cycle Time, Burndown, BurnUp and WIP, Fishbone, etc. Show less

Blumenau, Santa Catarina, Brazil

- Acting as Scrum Master of Servicenow development team responsible towards demands and customizations of automated solution to track, manage and control information about Ambev employees afected by COVID-19 around the world, regarding their physical and mental health. a key factor during the pandemic to the operational strategy of a company like AbInbev (Ambev), the biggest beer company in the world with over 200 thousand employees and annual operation income of US$17.11 billion… Show more - Acting as Scrum Master of Servicenow development team responsible towards demands and customizations of automated solution to track, manage and control information about Ambev employees afected by COVID-19 around the world, regarding their physical and mental health. a key factor during the pandemic to the operational strategy of a company like AbInbev (Ambev), the biggest beer company in the world with over 200 thousand employees and annual operation income of US$17.11 billion (2018).- Experience applying Agile Methodology to minimize development team blocks, issues and minimizing the Total Time to Market using events, artifacts and roles defined by SCRUM framework Show less

Blumenau Area, Brazil

- Helping to improve and keep maintenance of a fiscal software that process a huge ammount of electronic invoices (NF-e), electronic transport document (CT-e) and electronic agregate manifests (MDF-e) for Ab-Inbev (Ambev), the biggest beer company in the world with over 200 thousand employees and annual operation income of US$17.11 billion (2018).- Able to work on sprints in Agile Scrum Methodology, Java EE with Springboot, SQL Server, MongoDB, Angular 8, Json, XML, REST API, Git, JPA… Show more - Helping to improve and keep maintenance of a fiscal software that process a huge ammount of electronic invoices (NF-e), electronic transport document (CT-e) and electronic agregate manifests (MDF-e) for Ab-Inbev (Ambev), the biggest beer company in the world with over 200 thousand employees and annual operation income of US$17.11 billion (2018).- Able to work on sprints in Agile Scrum Methodology, Java EE with Springboot, SQL Server, MongoDB, Angular 8, Json, XML, REST API, Git, JPA and Hibernate. Show less

Blumenau Area, Brazil

- Development on Service Now Platform (Madrid Version) to fulfill demands of large scale company AbInbev (Ambev), the biggest beer brewery in the world.- Development of automatized solutions using Update Sets on different instances for Catalog Itens, UI Policies, Client Scripts, Script Includes, Import Sets and Workflows.- Platform customization through Javascript for comunication between Client Side - Server Side elements.

Blumenau Area, Brazil

- Collect and analyse data to generate reports based on system’s adherence, time attendance average (TMA), service level average (SLA) and other data regarding relationship between system x customer’s business rule.- Capacitation and consultancy in loco of the system to users countrywide of best practices and knowledge of how use the system towards KPI’s best results.- Development of automatized solutions using Update Sets on different instances for Catalog Itens, UI Policies… Show more - Collect and analyse data to generate reports based on system’s adherence, time attendance average (TMA), service level average (SLA) and other data regarding relationship between system x customer’s business rule.- Capacitation and consultancy in loco of the system to users countrywide of best practices and knowledge of how use the system towards KPI’s best results.- Development of automatized solutions using Update Sets on different instances for Catalog Itens, UI Policies, Client Scripts, Script Includes, Import Sets, Workflows, Widgets and all resources covered for the Servicenow Administrator certification program Show less

Blumenau Area, Brazil

- Analysis and system support role in WMS software built by North American company HighJump - Technical consultancy for customers identifying needs for better performance, proposing changes to fit customer’s requisites.- Complete incident’s analysis towards palliative or definitive problem’s solution, regarding evidences and symptoms, new employees training and technical documentation.- Analysis of system’s routines and database procedures fitting different customer’s… Show more - Analysis and system support role in WMS software built by North American company HighJump - Technical consultancy for customers identifying needs for better performance, proposing changes to fit customer’s requisites.- Complete incident’s analysis towards palliative or definitive problem’s solution, regarding evidences and symptoms, new employees training and technical documentation.- Analysis of system’s routines and database procedures fitting different customer’s business rules.- Full configuration and customization of the TopDesk system, for Incidents, Changes and Problems Management. Show less

16 Parramatta Rd, Lidcombe Nsw 2141

- Hardware and software support for Fujitsu’s Warehouse.- Test in devices such as scanners printers, pin pads and any other devices used in Woolworth’s stores.- Help system users towards best practices in the warehouse operations

São Paulo E Região, Brasil

- Hardware and network support in mall stores (Clothing relationed)- Daily Server's Data backup routine.- Support on ERP's and sales system and database.

São Paulo E Região, Brasil

- General Support by phone in Portuguese or English or remote access for customers that used iMac, MacPro, MacBookPro, MacBookAir using operational systems OS X 10.6, OS X 10.7, OS X 10.8 and OS X 10.9- Set up of Airport Extreme, Airport Express, Airport TimeCapsule and AppleTV- Case's register with Apple's internal tool.

São Paulo E Região, Brasil

* Suporte a clientes via telefône, chat ou acesso remoto a clientes que utilizassem sistema emissor de NFe, CTe e NFSe.* Suporte relacionado ao sistema nas plataformas SQL Server, Oracle, Firebird, Postgres e MySQL* Efetuar implantações, atualizações e treinamento de clientes em relação ao sistema.

Advanced Diploma, Business, Management, Marketing, And Related Support Services

This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership.

Diploma, Web Development

This qualification provides the skills and knowledge to be a competent ICT professional with a wide range of specialities and website.

Technician Course, Data Modeling/Warehousing And Database Administration

* 10775 – Administering Microsoft SQL Server 2012 Databases Official Microsoft course that focus on administering and maintenance routines.

Technician Course -, Data Modeling/Warehousing And Database Administration

* 10774 – Querying Microsoft SQL Server 2012 Official Microsoft SQL course that focus on queries and transaction scripts.

Bachelor’S Degree, Computer Science

Course that focus on several aspects of IT routines, programming skills and best practices, preparing students to become complete IT.