Director
Current
Sep 2024 - Present
AeroLeads people directory · profile
Marcelo Santos Email & Phone Number
Director of Operations | Head of Regulatory Operations | Fintech | Payments | Investment Banking | Chief Operations Officer| Executive Committee
at
Kaizen Gaming
1 work email found
@credit-suisse.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Operations | Head of Regulatory Operations | Fintech | Payments | Investment Banking | Chief Operations Officer| Executive Committee
Location
São Paulo, Brazil
Company size
Who is Marcelo Santos? Overview
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Quick answer
Marcelo Santos is listed as Director of Operations | Head of Regulatory Operations | Fintech | Payments | Investment Banking | Chief Operations Officer| Executive Committee at Kaizen Gaming, a with 546 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at credit-suisse.com and a matched LinkedIn profile for Marcelo Santos.
Marcelo Santos previously worked as Director at Kaizen Gaming and Investor and Co-Founder at Masanbank. Marcelo Santos holds Master Of Business Administration (M.B.A.), Finance, General from Insper.
Company email context
Email format at Kaizen Gaming
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{first}.{last}@credit-suisse.com
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AeroLeads found 1 current-domain work email signal for Marcelo Santos. Compare company email patterns before reaching out.
Profile bio
About Marcelo Santos
With over a decade of professional experience, I am at the forefront of driving operational excellence and risk management at Meta, focusing on our financial services in Brazil. At Meta, my mission is to ensure seamless payments operations, upholding the highest standards of fraud prevention and customer support. My role as Director of Operations for MetaFintech encompasses establishing robust operational procedures, fostering strategic partnerships, and leading teams to deliver on our goals, all while aligning with Meta's innovative culture and mission.Since joining Meta in 2021, I have been instrumental in setting up and optimizing critical functions across the US and Brazil, including customer support, risk, and fraud management for services like WhatsApp Pay and MetaPay. My approach involves meticulous vendor relations and the creation of performance tracking systems, ensuring financial risk is minimized. These responsibilities, combined with my investment activities in agricultural fintech, reflect my commitment to enhancing operational efficiency in the evolving landscape of digital finance.
Listed skills include Banking, Risk Management, Capital Markets, Derivatives, and 14 others.
Current workplace
Marcelo Santos's current company
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Kaizen Gaming
9 roles
Marcelo Santos work experience
A career timeline built from the work history available for this profile.
Investor And Co-Founder
Current
Masanbank
Aug 2023 - Present
Nov 2021 - Present
Director Of Operations Brazil (Metafintech)
Director Responsible Officer for the legal payments entity in Brazil in front of Central Bank of BrazilHead of Metafintech Operations Risk, Payments & Care in Brazil and US set and build operational procedures to product according with local requirements, set up Customer Support , Risk, Fraud, Partnership and other structures to integrate processes optimizing the budget. Team leadership and strategy implementation. Risk Management, Fraud and Operations for all payments and financial services including Whatsapp Pay, Facebook Pay, MetaPay , Novi Digital Wallet and Commerce (P2M). Managing critical vendor relationships and building performance tracking systems. Served as the point of contact and work with various internal divisions to coordinate the preparation of the BACEN’s payment service provider license application;Member of Executive, Risk and AML Committee. POC for Brazilian Office, Project Management, Quality Assurance, Risk Management, Vendor and Team Management.
Mar 2021 - Sep 2024
Head Of Compliance Brazil
Activities involving advisory for all products as International Securities Group, Private Banking and Investment Banking. Responsible for advisory for Compliance and Financial Crimes. Involved in all projects related to Risk Assessment, New Products, Advisory, New Implementations and various projects.Strategic Lead for Brazil in charge of all Compliance Activies for legal entity. Identified and propose compliance solutions that meet regulatory requirements, strategic business objectives, and new products and services.Provided support for internal and external audits, regulatory examinations and investigations;
Apr 2019 - Mar 2021
Vice President - Compliance Officer
Control Room, Chaperone, Research Compliance, Investment Banking, Global Markets Securities, Private Banking and Asset Management. AML, Trade Surveillance, Personal Investments Monitoring and others.
Feb 2014 - Apr 2019
Avp - Aml Officer
Aug 2008 - Feb 2014
Aml Analyst
Sep 2004 - Aug 2008
Credit Operator
Jul 2003 - Sep 2004
Team & coworkers
Colleagues at Kaizen Gaming
Other employees you can reach at kaizengaming.com. View company contacts for 546 employees →
LK
Loukas Karvounis
Colleague at Kaizen GamingGreece
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AC
Alexandros Charizopoulos
Colleague at Kaizen GamingGreece
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AY
Alcay Yildiz
Colleague at Kaizen GamingAthens, Attiki, Greece
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IS
Ioannis Siampalias
Colleague at Kaizen GamingAthens, Attiki, Greece
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TX
Tania Xilen Melo
Colleague at Kaizen GamingBogota, D.C., Capital District, Colombia
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MD
Mary Drakopoulou
Colleague at Kaizen GamingZográfos, Attiki, Greece
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RS
Roberta Strazzeri
Colleague at Kaizen GamingSão Paulo, Brazil
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AR
Alexander Roufanis
Colleague at Kaizen GamingVrilissia, Attiki, Greece
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KK
Katsha Kalalai
Colleague at Kaizen GamingKampala, Central Region, Uganda
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GA
George Ampatzidis
Colleague at Kaizen GamingVíron, Attiki, Greece
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Loukas Karvounis
Colleague at Kaizen GamingGreece
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AC
Alexandros Charizopoulos
Colleague at Kaizen GamingGreece
View →
AY
Alcay Yildiz
Colleague at Kaizen GamingAthens, Attiki, Greece
View →
IS
Ioannis Siampalias
Colleague at Kaizen GamingAthens, Attiki, Greece
View →
TX
Tania Xilen Melo
Colleague at Kaizen GamingBogota, D.C., Capital District, Colombia
View →
MD
Mary Drakopoulou
Colleague at Kaizen GamingZográfos, Attiki, Greece
View →
RS
Roberta Strazzeri
Colleague at Kaizen GamingSão Paulo, Brazil
View →
AR
Alexander Roufanis
Colleague at Kaizen GamingVrilissia, Attiki, Greece
View →
KK
Katsha Kalalai
Colleague at Kaizen GamingKampala, Central Region, Uganda
View →
GA
George Ampatzidis
Colleague at Kaizen GamingVíron, Attiki, Greece
View →
2 education records
Marcelo Santos education
Master Of Business Administration (M.B.A.), Finance, General
High School, Business Administration And Management, General
FAQ
Frequently asked questions about Marcelo Santos
Quick answers generated from the profile data available on this page.
What company does Marcelo Santos work for?
Marcelo Santos works for Kaizen Gaming.
What is Marcelo Santos's role at Kaizen Gaming?
Marcelo Santos is listed as Director of Operations | Head of Regulatory Operations | Fintech | Payments | Investment Banking | Chief Operations Officer| Executive Committee at Kaizen Gaming.
What is Marcelo Santos's email address?
AeroLeads has found 1 work email signal at @credit-suisse.com for Marcelo Santos at Kaizen Gaming.
Where is Marcelo Santos based?
Marcelo Santos is based in São Paulo, Brazil while working with Kaizen Gaming.
What companies has Marcelo Santos worked for?
Marcelo Santos has worked for Kaizen Gaming, Masanbank, Nagro Crédito Agro, Meta, and Morgan Stanley.
Who are Marcelo Santos's colleagues at Kaizen Gaming?
Marcelo Santos's colleagues at Kaizen Gaming include Loukas Karvounis, Alexandros Charizopoulos, Alcay Yildiz, Ioannis Siampalias, and Tania Xilen Melo.
How can I contact Marcelo Santos?
You can use AeroLeads to view verified contact signals for Marcelo Santos at Kaizen Gaming, including work email, phone, and LinkedIn data when available.
What schools did Marcelo Santos attend?
Marcelo Santos holds Master Of Business Administration (M.B.A.), Finance, General from Insper.
What skills is Marcelo Santos known for?
Marcelo Santos is listed with skills including Banking, Risk Management, Capital Markets, Derivatives, Microsoft Office, Investment Banking, Corporate Finance, and Fixed Income.
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