Professional with vast experience in comercial teams. Responsable to drive negotiations B2B and improve the customer experience in important companies of logistic and banks. Creator of eficients teams and tools that improve the perfonmance of sales force and strategy planification. Positive and empathic leader. Makes his tasks with excellence, creates good and friendly work teams and an excellent job environment to reach goals.
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Gerente De SegurosS&S SegurosSantiago, Cl -
Chief Insurance OfficerS&S Seguros Jan 2023 - PresentSantiago Metropolitan Region, ChileResponsible for leading the sales team, insurance management and intermediation of the brokerage.Among my functions is to develop new business, define the commercial objectives and the sales strategy of each product, look out KPI's of business and leading the insurance intermediation and advice for business segment. -
CmoAgencia De Aduanas Felipe Serrano Jun 2020 - Dec 2022Santiago Metropolitan Region, ChileResponsible for leading the comercial team, to develop and managing the sales strategy and customer loyalty to increase the value of FSS company, taking care of good laboral environment and working relationships with all the teams and companies of holding. - Developing and fixing the new business lines.- Mainteining high motivation in the sales team.- Mainteining excelent relationships with B2B clients.- Managing and supervising correct execution of business road map and its… Show more Responsible for leading the comercial team, to develop and managing the sales strategy and customer loyalty to increase the value of FSS company, taking care of good laboral environment and working relationships with all the teams and companies of holding. - Developing and fixing the new business lines.- Mainteining high motivation in the sales team.- Mainteining excelent relationships with B2B clients.- Managing and supervising correct execution of business road map and its KPI's. Show less -
Customer Experiencies Project ManagerBancoestado Jan 2015 - Jun 2020SantiagoResponsibilities:- Designing the company’s customer experience strategy.- Implementing the Customer Journey Map. - Administering the studies and measuring their customer experience impact.- Develop of Machine Learning models to improve customer experience.- Characterizing and clustering customers using big data techniques. -
Business Intelligence SpetialistBancoestado Jul 2011 - Dec 2014SantiagoResponsible for developing and automatization of predictive models to buy, use products and services of BEME. Moreover, I developed models of prices and customers clusters for marketing actions using Machine Learning models -
Data Mining EngineerPenta Analytics Jan 2010 - Jun 2011SantiagoAssesor of Business Intelligence projects, analytics and reportering to clients of Brand.Responsibilities:- Develop of predictive models to buy products.- Develop of packs goods to clients of retail.
Marcelo T. Education Details
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Master In Business Administration -
Master In Business Administration -
Bachelor In Statistics -
Master In Statistics
Frequently Asked Questions about Marcelo T.
What company does Marcelo T. work for?
Marcelo T. works for S&s Seguros
What is Marcelo T.'s role at the current company?
Marcelo T.'s current role is Gerente de Seguros.
What schools did Marcelo T. attend?
Marcelo T. attended Pontificia Universidad Católica De Chile, Graduate School Of Management St. Petersburg State University, Pontificia Universidad Católica De Valparaíso, Univeridad De Valparaíso.
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