Marcelo Vaz Email and Phone Number

Desenvolvimento de sistemas

IT Consulting to develop new products for Web Hosting company. Creation of VPS (Virtual Private Servers) and sizing of IT infrastructure necessary for the new products. For reference check http://kamihost.com.br/

Managing a team on Monitoring Center. Planning and implementation of the Monitoring Center scope expansion project. Developing global initiatives to reduce cost and improve the SLA for the Monitoring Center.

Senior member of the team. Create and maintain application monitors. Define process, standards and policies for application monitoring. Transition new applications to Monitoring Center. Train and coach new team members. Negotiation with stakeholders to provide acceptable service levels. Reports generation and presentations to business and IT executives.Planning and implementation of Monitoring Center in Brazil to attend all Dell applications globally. Interview and training for new hires… Show more Senior member of the team. Create and maintain application monitors. Define process, standards and policies for application monitoring. Transition new applications to Monitoring Center. Train and coach new team members. Negotiation with stakeholders to provide acceptable service levels. Reports generation and presentations to business and IT executives.Planning and implementation of Monitoring Center in Brazil to attend all Dell applications globally. Interview and training for new hires. Leading of stability effort for key applications for Dell business. Root cause analysis for problem resolution. Traveled to other company sites (Austin/TX and Malaysia) to provide support for new releases and training of other teams. Show less

Consulting for Sales and Services systems for LA Region (Brazil, Panama, Mexico, Colombia, Chile and Argentina).Requirements gathering and testing for the new functionalities. New functionalities and enhancements negotiation with business areas. Liaison between business areas and IT. Support mainly for Services system (AMDPS).

Health care system requirements gathering and high level specifications. Worked with hospital staff (Doctors, Nurses, and Nutritionists) to define the scope for some modules of the system.

Research & Development projects for HP Brazil. Project negotiation, schedule definition, team building. Partnership with other HP Labs mainly on EUA e France

Systems requirements gathering. Main achievements as a Project Leader:- Electronic document management that saved about USD 150,000.00/year. - Implementation of a secure IT infrastructure for the judges offices on the federal building- Improvement of IT infrastructure for the departments that provide information to the public.ProgrammerJuly 1996 – July 1998Coding for systems in Delphi, C/C++, VBA and Oracle