Marcelo Guimarães Email & Phone Number

Brazil

Amsterdã, Holanda Do Norte, Países Baixos

Amsterdam, Noord-Holland

TestGorilla is an online assessment tool that helps businesses and organizations hire the right talent by assessing candidates' job-related skills, personality traits, and cognitive abilities. I am currently putting 1 billion people in their dream jobs with TestGorilla, by helping potential recruiters better understand the platform through demonstrations.

United States

As an Assistant Project Manager, I joined the Orientation team and my focus shifted to developing training and presentations for our 500+ advisors. As it was a very dynamic environment where new updates occurred weekly, we needed to keep our team updated and trained to help customers with their inquiries. Whenever we had a new update or advisors joining.

United States

As a Management Consultant, I audited advisors' chats and analyzed their metrics on a weekly basis with Tableau, managed a group of 50 advisors, organized logistics, schedules, analyzed data, and did trainings. Besides that, I had weekly 1:1 meetings with advisors in order to provide feedback and improve their metrics.I was promoted to Assistant Project.

United States

ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Through ModSquad, I provided Customer Support service to a global SaaS company. As a CS Agent, I worked on thousands of cases regarding technical issues, and account problems with users worldwide (English and Brazilian Portuguese).

Salvador, Bahia, Brasil

When I was at Gracom, initially as an intern, I was responsible for developing and executing events for the external public with the objective of attracting new clients, as well as events for our students to keep them engaged with the school. In addition, I was also responsible for creating graphic designs for social media.After a few months, I took on the.

At the beginning of my university career, I had the opportunity to join the marketing team of one of the biggest football clubs in Brazil as an intern. While I was there, I participated in the development and execution of events and promotions in the fan membership marketing department, took part in operations for the club's newly created brand, Esquadrão.