Marcelo Guimarães work email
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Marcelo Guimarães personal email
Hey there! I’m Marcelo. I'm 25 years old and recently graduated from one of the highest-ranked and most selective Business schools in Brazil. That amazing opportunity led to another amazing opportunity to work for 6 months in Customer Success and Marketing for one of the biggest Brazilian primary league football teams (Esporte Clube Bahia). I then got to once again work with Customer Success and Marketing for one of the biggest Graphic Design school franchises in Brazil, for about a year and a half. A few months later I started to work for ModSquad as an Assistant Project Manager (promoted three times in less than a year) in Customer Support for a SaaS product.I am currently putting 1 billion people in their dream jobs with TestGorilla, by helping potential recruiters better understand the platform through demonstrations that enable them to identify talent, save time, and remove biases.
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Mid-Market Account ExecutiveTestgorillaBrazil
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Senior Product AdvisorTestgorilla Oct 2023 - PresentAmsterdã, Holanda Do Norte, Países Baixos
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Product AdvisorTestgorilla Feb 2023 - Oct 2023Amsterdam, Noord-HollandTestGorilla is an online assessment tool that helps businesses and organizations hire the right talent by assessing candidates' job-related skills, personality traits, and cognitive abilities. I am currently putting 1 billion people in their dream jobs with TestGorilla, by helping potential recruiters better understand the platform through demonstrations in english, spanish and portuguese that enable them to identify talent, save time, and remove biases.So far I have helped 203 companies worldwide hire better (and counting)!
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Assistant Project ManagerModsquad Feb 2022 - Feb 2023United StatesAs an Assistant Project Manager, I joined the Orientation team and my focus shifted to developing training and presentations for our 500+ advisors. As it was a very dynamic environment where new updates occurred weekly, we needed to keep our team updated and trained to help customers with their inquiries. Whenever we had a new update or advisors joining the team, I was one of the responsible for training them. In addition, I had to analyze the development of our advisors, checking their metrics, their conversations with customers, as well as conducting refresher training with senior advisors. -
Management ConsultantModsquad Nov 2021 - Feb 2022United StatesAs a Management Consultant, I audited advisors' chats and analyzed their metrics on a weekly basis with Tableau, managed a group of 50 advisors, organized logistics, schedules, analyzed data, and did trainings. Besides that, I had weekly 1:1 meetings with advisors in order to provide feedback and improve their metrics.I was promoted to Assistant Project Manager 4 months later.
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Cs AgentModsquad Apr 2021 - Nov 2021United StatesModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Through ModSquad, I provided Customer Support service to a global SaaS company. As a CS Agent, I worked on thousands of cases regarding technical issues, and account problems with users worldwide (English and Brazilian Portuguese), and attended dozens of training and e-learning to develop interpersonal and technical skills. I was promoted to a mentor position after 2 months, then to a Management Consultant position 4 months later.
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Marketing InternGracom Escola De Efeitos Visuais May 2019 - Aug 2020Salvador, Bahia, BrasilWhen I was at Gracom, initially as an intern, I was responsible for developing and executing events for the external public with the objective of attracting new clients, as well as events for our students to keep them engaged with the school. In addition, I was also responsible for creating graphic designs for social media.After a few months, I took on the role of marketing coordinator and became involved with other sectors of the company. I helped implement a CRM system to improve our communication with our clients, and developed new internal projects. -
Marketing InternEsporte Clube Bahia Sep 2018 - Feb 2019At the beginning of my university career, I had the opportunity to join the marketing team of one of the biggest football clubs in Brazil as an intern. While I was there, I participated in the development and execution of events and promotions in the fan membership marketing department, took part in operations for the club's newly created brand, Esquadrão, and also in operations during games at the Arena Fonte Nova.
Marcelo Guimarães Education Details
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Business Management
Frequently Asked Questions about Marcelo Guimarães
What company does Marcelo Guimarães work for?
Marcelo Guimarães works for Testgorilla
What is Marcelo Guimarães's role at the current company?
Marcelo Guimarães's current role is Mid-market Account Executive.
What is Marcelo Guimarães's email address?
Marcelo Guimarães's email address is ma****@****lla.com
What schools did Marcelo Guimarães attend?
Marcelo Guimarães attended Ufba - Universidade Federal Da Bahia.
Who are Marcelo Guimarães's colleagues?
Marcelo Guimarães's colleagues are İrem Gökduman Belek, Jaime Hurtado, Hanna Ki, Yash Yadav, Richard Villapando, Simon Iversen, Justin Philp.
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Marcelo Guimarães
São Paulo, Sp -
Marcelo Guimarães
Cto | Cio | Ciso | Head Of It | Head Of Cybersecurity | It Operations Director | Cyber Security Director | Risk Management | Governance | IgamingGreater São Paulo Area -
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