Marcelo Mattos Email & Phone Number

Richmond, British Columbia, Canada

Porto Alegre, Brasil

📑 TIVIT: Brazilian multinational technology company. 7 of the 10 biggest companies in Brazil are TIVIT’s customers.🔹 Installed, configured and maintained Windows Server operating systems.🔹 Deployed and managed Active Directory infrastructure.🔹 Migrated Domain Controllers from Windows 2008 to Windows 2016.🔹 Analyzed resource utilization and recommended upgrades to meet performance and capacity requirements.🔹 Conducted regular security audits to meet compliance and… Show more 📑 TIVIT: Brazilian multinational technology company. 7 of the 10 biggest companies in Brazil are TIVIT’s customers.🔹 Installed, configured and maintained Windows Server operating systems.🔹 Deployed and managed Active Directory infrastructure.🔹 Migrated Domain Controllers from Windows 2008 to Windows 2016.🔹 Analyzed resource utilization and recommended upgrades to meet performance and capacity requirements.🔹 Conducted regular security audits to meet compliance and security requirements.🔹 Reorganized the vulnerability management process to reduce the number of vulnerabilities.🔹 Created Powershell scripts to streamline repetitive tasks and reduce operational errors.🔹 Deployed and supported virtual Apps and Desktops using Citrix MCS technology.🔹 Maintained comprehensive documentation of server configurations, procedures, and policies.🔹 Managed Azure and Office 365 environments, including AD Sync and ADFS.🔹 Created and configured VMware virtual machines.🔹 Performed troubleshooting and wrote root cause analysis reports.🔹 Provided end-user assistance to solve problems related to Windows, Citrix, Azure and Office 365. Show less

Porto Alegre, Brasil

📑IBM: One of the world's largest IT companies, with operations in over 170 countries.🔹Installed and configured physical and virtual Windows Servers;🔹Managed Active Directory and Group Policies;🔹Responsible for patch management process of +600 Windows Server;🔹Supported security audit process;🔹Diagnosed and resolved incidents and requests;🔹Wrote root cause analysis;🔹Created VBS/VBA scripts to automate checklists and other tasks;

Porto Alegre, Brasil

🔹Responsible for the entire IT environment: team, budget, infrastructure and systems;🔹Documented the IT policies and the operational instructions;🔹Developed small web-based systems using .NET and SQL Server;🔹Migrated internal e-mail infrastructure to Office 365 (beta version);🔹Migrated firewall to Microsoft Forefront Threat Management Gateway;🔹Implemented ITSM software to track incidents and requests;

Porto Alegre, Brasil

🔹Responsible for the infrastructure and systems;🔹Implemented Remote Desktop Services to reduce costs;🔹Planned project to install centralized printers;🔹Implemented an AI-based system to reduce the time to enroll new students;🔹Migrated physical servers to virtual infrastructure using Vmware;

Porto Alegre, Brasil

🔹Installed and configured Windows Servers;🔹Maintained Active Directory, Exchange, ISA Server and Oracle database servers;🔹Migrated antivirus solution to TrendMicro OfficeScan and ServerProtect;🔹Provided end-user desktop support and troubleshooting;🔹Responsible for computers, laptops and printers inventory;