Marcel Stroop Email & Phone Number

Utrecht, Netherlands

Schiphol, North Holland, Netherlands

Scaling Schiphol's most innovative solutions to airports worldwide.

Schiphol, North Holland, Netherlands

Utrecht, Netherlands

• Proud to have contributed to the hyper-growth of 5CA. At 5CA I worked with global high-tech, gaming and lifestyle brands to create next level customer experiences.With 15+ years of experience in work-from-home, we.
• Responsible for the go-to-market strategy: end-end B2B sales cycle, solution crafting, prospecting, stakeholder management… Show more Proud to have contributed to the hyper-growth of 5CA. At 5CA I worked with global.
• Responsible for the go-to-market strategy: end-end B2B sales cycle, solution crafting, prospecting, stakeholder management, negotiations, contract management
• Developing and introducing new and innovative (digital) products and propositions
• Successfully selling to top tier gaming companies, leading worldwide tech brands, and high growth scale-ups
• Expansion of existing accounts by cross- and upselling Show less

Utrecht Area, Netherlands

- Responsible for the end-to-end B2B sales cycle. Complex and long sales cycles. Driving CX transformation for our customers.- Solution crafting: Outsourced Customer Support solutions, Digital Transformation, Data solutions (AI, Conversation Bot), RfP responses & bridge between Sales, Operations and R&D.- Headed up the Sales team- Headed up the Account.

Utrecht Area, Netherlands

Responsible for our key gaming, consumer electronics & e-commerce accounts:- Cross- and up-selling of our services- Generate new business- Operationally responsible for the service delivery of our key customers- Customer on-boarding- Managing a team of Project Leads

Utrecht Area, Netherlands

Commercial & Operational responsible for the CS/CX delivery of Bang & Olufsen

Amsterdam Area, Netherlands

Responsible for the growth of Overhemden.com and the ShirtsofHolland brands:- Revenue: 800% growth (from start-up to scale-up)- Overhemden.com nr. 1 on Google in a highly competitive SEO market within 1 year- Launched a new dress shirt brand: Liefling- Managed 7 interns to facilitate growth in Germany and France.

Amsterdam Area, Netherlands

During my studies I was responsible for several business development / optimization projects.In my last role I improved the maintenance & administrative process of the building complex and medical equipment division. Using LEAN concepts I analyzed the maintenance process and improved the process through a standardized model. Cooperated and reported.

Amsterdam Area, Netherlands

Division "Poliklinieken":Worked for the newly created division Polyclinics.- Analyzed the current roomcapacity (~1600 rooms).- Analyzed the current use of (medical-) equipments.Result: Advise to the board how to make more efficient use of the current hospital roomcapacity.

Amsterdam Area, Netherlands

Division Emma's Children Hospital:- Responsible for setting up the new Emma Kinderziekenhuis Afsprakenbureau (Appointment Centre), from zero to fully operational.- Give training to the employees of the polyclinic about the new way of working (incl. new processes) at the Appointment Centre.- Reviewing and renewing processes on the Childrens Polyclinic.

Amsterdam Area, Netherlands

Division: Accounting & ControlManaged six employees in an operation to process 15.000 invoices and solving (process-) problems after a new purchase system caused a huge backlog.

Master Of Science, International Public Management And Policy

+ Public Affairs Traineeship at Bureau Brussels in Brussels, Belgium (6 months) Thesis The Revenge of the Optimum Currency Area: The.

Bachelor Of Science, Political Science

+ Internship at the Uganda Human Settlements Network in Kampala, Uganda (4 months), + Treasurer in the board of A.S.Z.V. Orionis, student.

Vwo / Pre-University Education, Economics And Society

Activities and Societies: Student Council