Marc Faulkner Email & Phone Number

Tulsa, Oklahoma Area

Tulsa, Oklahoma Area

B31Q Natural Gas pipeline controller for the ONEOK intrastate OGT system. • Utilize SCADA system to monitor and control the flow of natural gas ensuring both delivery and receipt nominations are fulfilled in a safe manner and within tariff guidelines.

Tulsa, Oklahoma Area

• Monitor and track Pipeline Inspection Gauge (PIG) from launcher to receiver in oil and gas pipelines. • Collaborate with pipeline managers and vendors to produce flawless pipeline inspection operations.

Tucson, Arizona Area

My overall responsibility was to plan, direct, coordinate, and grow the operations of a fast-paced sales and distribution profit center with 100% P&L responsibility of a +$2.1 million revenue stream.Key Accomplishments:✓After analyzing the P&L and our route structure, I discovered an opportunity to create a leaner route system. I acquired the team's "buy-in", set the parameters, and communicated the changes to the customers. The changes reduced our miles per route day and increased our sales per mile. This catapulted my team's profitability above the rest of the district with 115% to profit plan. ✓ I implemented and managed a corporate-led organizational culture change by training on the process of change, setting the expectations, promoting the positive impact to the team, and monitoring each team member's progress through the "valley of despair". This resulted with zero staff turnover and a $137,000 increase in the business unit’s annual profit.✓I achieved an exceptional safety management record with zero preventable accidents and developed the runner-up safety star employee of the year, corporate-wide.

Southern Arizona/New Mexico

I was a traveling manager responsible for day-to-day operations of any profit center within the district that required additional leadership or lacked management personnel. Key Accomplishments✓ During a major corporate realignment, the district was left with two business units that lacked management. I simultaneously managed both teams by balancing priorities and maintaining each team's focus until new leadership was appointed. The district's performance was not hindered and my performance ultimately led to a promotion.

Tucson, Az

My primary responsibility was to achieve my assigned sales plan by selling and delivering 300+ frozen food products to up to 120 different locations a day within DOT guidelines.Key Accomplishments:✓ Consistently performed at the highest levels, including the elusive $3k club for daily route sales and Executive Club for total annual sales.

Greater San Diego Area

In this position, I was the hands-on field supervisor and Subject Matter Expert (SME) for a team of 10-15 technicians, ensuring complete customer satisfaction with national accounts and local business owners. Key Accomplishments:✓ A massive wild-fire in San Diego, CA triggered the absence of a portion of the field service team. I led the collaboration with dispatch, customers, and available team members to prioritize customer service requests and created a temporary schedule. The team completed 100% of the high priority service calls and a portion of the secondary service calls minimizing over-time and work order carry-over.✓ The national sales team was seeking my assistance with a unique "flavor change" project at the West Region Office. With a very aggressive deadline, I used effective communication with the stakeholders, my experience, and my passion to complete the project for presentation. We gained the customer's confidence leading to additional revenue through an expanded Service Level Agreement, while I also created a protocol for future "flavor changes" that eliminated non-essential parts cost once the project was rolled out.

Greater San Diego Area

I diagnosed, calibrated, and repaired electro/mechanical and pneumatic beverage dispensing systems in the field at the customer's location.

San Diego, Ca

As the Work Center Supervisor within the Engineering Department on board the U.S.S. John Young (DD-973), I scheduled and supervised a maintenance team of 10 technicians . I monitored and adjusted the operations of the engineering plant to include oil, freshwater, hydraulic, pneumatic, steam, and sewage systems. I also conducted fueling operations, including JP-5 fuel testing, system operation, and system maintenance. I am trained and experienced with identifying and responding to operational conditions (abnormal and otherwise). I voluntarily took on additional responsibilities such as:• Shipboard Emergency Response Scene Leader directing the actions of 15 emergency response personnel.• Parts Procurement Officer committed to the research, procurement, and inventory management of all tools and spare parts inventory.• Divisional Safety Officer responsible for the effective training, monitoring, and adherence of organizational safety policies and procedures.• Engineering Representative for the Vessel Boarding Search and Seizure team focused on inspecting inbound and outbound vessels in support of the UN sanctions on Iraq.I received an Honorable Discharge upon separating from the service. Key Accomplishments:✓A catastrophic failure of the Nr. 1 flash type distilling unit prevented freshwater production while at sea. Tirelessly supervised the emergency repair efforts and coordinated the expedited parts procurement. The unit was repaired within 3 days preventing a costly emergency port visit or underway replinishment.

Master'S Degree, Energy Business, 4.0

Bachelor Of Science (B.S.), Management, 3.76

Activities and Societies: Delta Mu Delta-International Honor Society in Business