Marci Jaye Email & Phone Number

Kirkland, WA, US

Seattle, WA, US

• Guide new scrum teams by using Agile methodology and scrum practices
• Facilitate scrum and development teams in self-organization
• Document and prioritize for developers, bugs and incidents thoroughly, including steps to reproduce environment details and provide test cases
• Coordinate with the Quality Assurance team to test and communicate fixes on newly developed features
• Assist with the documentation process, project plans, testing plans, schedules, milestones and release plans
• Develop and maintain technical and user documentation

Seattle, WA, US

• Led the transition of the user experience for a new CRM (Salesforce)/LMS system to meet the needs of over 40,000 students, 300 external staff, and 40 internal staff end users; including preparation for transition.
• Act as liaison between DSHS Leadership and Training Partnership with main focus on compliance of state mandated training requirements by ensuring data accuracy and consistent procedures for implementation
• Initiated an employer support program to enhance the unique customer experience for over 300 staff at 15 agencies and 100 DSHS offices throughout WA state
• Served on LMC (Labor Management Committee) to focus on improving staff communication and staff development
• Provided resources, training and technical support to the call center teams

Seattle, WA, US

• Supervised and coached staff members in an issues-based accountability campaign using the relational model of organizing to develop a strong network of community leaders
• Coordinated resources with local unions and community organizations that supports union growth and political priorities by planning strategic actions and creating relevant documentation
• Created efficient systems to support a growing department by increasing interdepartmental communications, developing individual organizing tools and providing logistical and technical support
• Led 10 organizers to mobilize members in 40 nursing homes to highlight the worker experience by sharing their stories to their legislators and local press
• Coordinated 15 legislators to visit 12 Nursing Homes as part of the “Walk-A-Day” program for legislators to experience first-hand the importance of increasing nursing home funding

Tukwila, Washington, US

• Provided technical support to youth programs through King County
• Focused activities on community outreach, literacy, team building, and service learning
• Advocated for out-of-school time programs and personnel development

• Developed and directed program curriculum and activities for youth programs
• Recruited, trained, and supervised staff for youth programs in community center setting
• Worked with staff and families to identify and support youth’s developmental needs
• Assured program compliance with state and national licensing requirements
• Wrote and researched grants, monitored grant funds and in-kind donations
• Planned and implement community based events and promotions

Seattle, Washington, US

• Oversaw all aspects of childcare program
• Prepared and collated material to support United Way funding
• Recruited and trained volunteers for tutoring program for six childcare sites
• Organized resource center for staff and volunteers