Marcia Malpas Email & Phone Number

Hamilton, Pembroke Parish, Bm

Bermuda

Bermuda

Learning and Development

Hamilton City, Bermuda

Learning and Development and HR

Bermuda

Bermuda

• Support learning for all service lines in the BBC (Assurance, TAX, TAS, Advisory, CBS)• EY Student administrator for Staff Accountants working on US and Canadian CPA• Onsite and virtual support of classes in Bermuda, Bahamas, Cayman, BVI and Financial Service Office• Assist employees with compliance learning requirements • Work with High School/IB students in the Work Shadow programs when required• Peer Mentor for new joiners

Bermuda

• Onboarding across all service lines and across Bermuda, Bahamas, Cayman and BVI.• Student Administrator - making sure students are represented at Student Affairs Committee (SAC) meetings, registration of learning, communication with CPA Atlantic, Attend as the student administrator for EY at the SAC meetings• Compliance tracking of required learning• Creation of learning in our learning management systems, registration of participants and awarding of continuing education credits to meet EY policies as well as individual CPA board requirements• Peer advisor to new hires as requested• Corporate Responsibility - attend EY events on a volunteer basis• Meet with vendors for learning needs• Apply for Learning BRET applications (business relationship and evaluation tracking)

Bermuda

• Sparked productivity by setting itineraries and scheduling appointments• Assisted with on-boarding process of numerous new hires• Assisted with meetings and presentations within company• Answered and directed numerous outbound and inbound phone calls per day• Records Management• Maintained energy and enthusiasm in fast-paced environment

Bermuda

• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability• Screened calls and emails and initiated actions to respond or direct messages for 4 partners• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations• Booked conference rooms and coordinated catering for meetings• Transcribed minutes of meetings• Responded to emails and other correspondence to facilitate communication and enhance business processes• Handled logistics, catering, agendas and travel arrangements for meetings for our 4 Partners

Bermuda

• Drafted agendas, recorded minutes for team meetings• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements• Handled daily scheduling tasks and provided administrative support for Retail Banking department• Promptly answered multi-line phone system and greeted callers enthusiastically• Provided clerical support to Retail Banking team by copying, faxing and filing