Marcie Williams, Ms, Chw Email & Phone Number

United States

United States

Incorporated healthy food options and fresh produce for enrollees and staff. Created workflow and branded forms for kitchen manager. Evaluated kitchen structure, food prep and order, to develop systemsContacted local Community Health Center dental clinic for oral hygiene education and resources for Head/Great Start programsCreated kitchen food inventory, redesigned food allergy log and temperature logsCreated partnership with local educational institution to revitalize garden and introduce Master Gardener program, for internal usage and education

Engaged in promoting, maintaining, and improving individual and community health by coordinating health and wellness education to CareSouth Carolina patients and individuals in Chesterfield, Darlington, Dillon, Lee and Marlboro counties. Coordinate training for CSC Community Health Workers and other staff and divisions in evidenced-based programs/interventions for community education, chronic disease management, self-management goal setting, prevention, nutrition and other health and wellness topics. Developed CareSouth Carolina (CSC) breast cancer awareness info graphics. Created patient, provider and community health worker survey instrument for tailored health education program in each county. Developed nutrition and physical fitness proposals for in-house clinic programs.

Saginaw, Michigan

Organize and coordinate social services activities, ancillary programs and flow of work. Facilitates partnership and intra-hospital departments and essential community networks to ensure successful development of social services programs meet patient needs.Developed community center vision, purpose and objectives for redevelopment. Develop, plan and conduct needs assessments and strategic planning for specified programs and community partnerships. Increase awareness, community partnership and program volume.Contributed to the organization’s first enrollment in a CDC recognized Diabetes Prevention Program. Reestablished local community partnerships and in-house programming. Initiated laundry program campaign to raise funding to relaunch free community. Increased community outreach and marketing efforts. Developed monthly newsletters to increase community center updates and engagement. Created monthly health education presentations to increase awareness on chronic diseases. Established local partnership with faith based organization to provide 1-diabetes prevention education and 2-Adopt a Plot recipients for Garden of HOPE revitalization project. Chaired Ascension St. Mary’s first type 2 diabetes medical mission at home health fair.

Flint, Michigan

Provided care management assistance for patients to manage chronic health conditions. Guided patients through barriers that hinder optimum health management and medical compliance, to reach personal health goals. Developed and strengthen relationships with key community stakeholders to create wrap around services for patients.Scope of Responsibility:Responsible for the development of implementation strategies and programs designed to improve the health of patients. Provided age-specific and culturally appropriate health education messages and materials for patient distribution. Participated on various task forces addressing health education program needs. Collected and analyze patient outcome data, and discuss health outcome impact and improvement. Results:Identified and manage gaps in care for uncontrolled diabetic patient population in secondary and tertiary prevention stages to solidify PCMH approach. Liaised with Primary Care Providers and Specialists for complex patient case management care. Synthesized fluid health literacy and communication tools in written and verbal format to various audiences. Served as lead, and conduct comprehensive research, review and analysis on a wide variety of public health related programs. Served on review committees, public health tasks force, steering committees or comparable groups to oversee disease management projects and programs.Established a health education structure and algorithm for patients with chronic conditions. Identified concepts to overcome literacy barriers to assist patients by developing SMART GOALS sheets for medical and dental patients as a patient centered driving force for self-care disease management. Assessed, planned, and implemented in house free health education programs for patients. Improved in-house fitness and nutrition program participation and effectiveness through health education assessment and evaluation competencies.

Flint, Michigan

Collaborates with various local organizations to build awareness of coverage options, increase enrollment and build referral linkages. Facilitate Certified Application Counselor certification trainings.Responsible for providing enrollment assistance for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid and the Children’s Health Insurance Program (CHIP).Key Accomplishments:Established service learning partnership with undergraduate students in Health Strategies course at University of Michigan Flint.Implemented an in-house internship and externship program to serve and assist a community college and university with health related programs.

Flint, Michigan

Administered, collected, and organized data for the HIV/STD Outreach Prevention and Education (HOPE) Project. Prepared updates and corrections for the department’s training manual.Scope of Responsibility:Assisted with data collection and evaluation activities, including the recruitment and enrollment of research participants. Assisted with study coordination, survey distribution and collection, including tracking project aims and progress. Conducted research built upon principles and theories of positive youth development, resiliency, and community empowerment. Efforts tested the effects of integrating technology into an evidence-based prevention program for STIs, including HIV, among 18-24 year olds.Results:Proposed and implemented time sensitive communication board to effectively meet deadlines. Conducted research on public health issues that included youth development and violence prevention, HIV and sexually transmitted infections, obesity, drug and alcohol use. Suggested creative ways to reach and manage transient populations for 3, 6, and 12 month follow-up survey completion. Contributed to the improvement of weekly evaluation survey completions to increase program metrics.

Florence, South Carolina

Strengthened and maintained relationships with client locations to influence participation in the Work Opportunity Tax Credit Program. Collaborated with customers and other ADP colleagues to ensure efficiency and effectiveness of products and services. Selected by management to drive the success of a newly assigned key client’s compliance program.Scope of Responsibility:Assisted with client support and responded to inquires centered around ADP tax credit incentives. Provided follow up care and conflict completion on various cases. Identified issues and generated solutions to for a course of action and accountability for final decisions. Results:Actively engaged in partner evaluation meetings to improve program performance and strengthen client relationships. Resolved program problems by documenting, assessing and analyzing chief complaints. Presented best practices for conflict resolutions to increase customer satisfaction despite short incumbency.

Conway, South Carolina

Contributed to the direct care of patients admitted for psychiatric disorders and ensured mental and physical well-being of housed patients. Operated multi-line switchboard, greeted visitors, and completed general administrative duties. Scope of Responsibility:Provided acute inpatient care for adolescents, adults and geriatric patients at a psychiatric treatment facility. Facilitated treatment plans, daily care, individual and group treatment care for patients suffering from behavioral and substance dependency challenges.Results:Provided age appropriate care to adolescents (13-17), including adolescents with complex mental dimensions, adults 18 and older, including geriatric specific patients. Implemented de-escalation techniques to support the intake transition between patient and relatives. Participated on interdisciplinary team and provided patient progress, challenges and day to day interactions, and recommendations based on health improvements and development. Awarded “Best Mental Health Technician” by the adolescent residents, received Perfect Attendance Awards” and nominated for “Best Non-Clinician Employee” award.

Conway, South Carolina

Participated in the direct care of patients admitted for psychiatric disorders; supported the milieu; ensured thesafety and well being of the patients in care. Key Accomplishments:Successfully mediated and intervened during crisis situations using my verbal communication skills and calming demeanor.Voted “Best Mental Health Technician” by the adolescent residents; role modeled appropriate behaviors to use as a guideline.

Sumter, South Carolina

Assessed, organized, and maintained patient medical and clinical records. Imparted families with pre and post-deployment life skills. Provided care coordination and follow up planning for referrals or walk-ins. Conducted periodic deployment and reintegration briefings for the Mental Health Clinic.Scope of Responsibility:Conducted initial and follow up assessments for Psychiatrist and Psychologist patient appointments. Provided assistance in development and implementation of educational programs, treatment plans and care coordination for individuals. Performed initial basic assessment procedures-clinical interviewing, mental status examinations, substance abuse evaluations, and psychological and health assessment.Results:Identified and presented prescribed treatment goal effectiveness and documented behavior changes/improvements. Managed informal and formal psycho-educational, recreational, and interpersonal skills and follow-up care under the direction of the psychiatrists and psychologists. Provided self help strategies for individuals and families during deployment and reintegration times. Assisted patients with identifying strengths and needs through mental health coordination.

Master Of Science (M.S.), Health Education

Bachelor Of Science (B.S.), Heath Promotion