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Marcin Koszaliński is listed as Senior Technical Support Engineer at Coupa Software, a with 1905 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Marcin Koszaliński.
Marcin Koszaliński previously worked as Technical Support Engineer L2 at Coupa Software and Compliance Specialist at Ups. Marcin Koszaliński holds Bachelor Of Science, Enterprise Cloud Computing (Tu090), First Class from Technological University Dublin.
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Marcin Koszaliński is a Senior Technical Support Engineer at Coupa Software.
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Dublin, County Dublin, Ireland
• Coordinate tasks in the team• Coordinate client interactions and manage deadlines taking into account client priorities and technical workload• Monitor performance and quality of team work and help when required• Attend Dev meetings to discuss on the cases prioritization• Point of contact for escalated cases• Assist team with more technical issues requiring SQL, Bash and Cloud knowledge
Dublin, County Dublin, Ireland
• Troubleshoot technical issues for Coupa users• Monitor server statuses in AWS EC2 console• Investigate issues using MySQL Databases in phpMyAdmin and logs in SSH and ELK Kibana• Use Developer Tools in browsers to check errors and performance• Check GitHub to understand product behavior• Use JIRA and Salesforce on a daily basis to manage tickets• Conduct Zoom calls with customers to better understand problems
Dublin, County Dublin, Ireland
• Manage access to various applications and troubleshoot issues• Coordinate compliance, information security and privacy• Audit and supervise audits of billing and collections departments• Coordinate system access audits• Coordinate record management• Manage desk level procedures and ensure they are up to date• Standalone position with limited supervision
Dublin, County Dublin, Ireland
• Analyze data in Excel• Process high value adjustments and calculations for enterprise customers• Work with business development and marketing departments regarding incentive issues• Mentor new team members• Audit calculations• Additional duties (May 2019 - September 2020): Training department support - responsible for Excel (3-day-long) and Discounts (2-week-long) trainings for groups of 6 employees per one training.
Dublin, County Dublin, Ireland
• Answer phone and email queries as the first point of contact• Process and re-bill invoices, including raising credit and debit notes• Obtain additional information from various departments worldwide• Handle high volume of billing queries daily• Mentor new team members
Łódź, Łódzkie, Poland
• Prepare reports highlighting customer activity.• Support Account Executives in customer care.• Mentor position – provide training and support for all new starters in Sales Support Team.
Łódź, Łódzkie, Poland
Part-time job where I was registering customer claims into the system.
Łódź, Łódzkie, Poland
• Provide tutorials to secondary school and university students.
Other employees you can reach at coupa.com. View company contacts for 1905 employees →
Saurabh Mahajan
Colleague at Coupa SoftwarePune, Maharashtra, India
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Aaron Link
Colleague at Coupa SoftwareApex, North Carolina, United States
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Shubhangi G.
Colleague at Coupa SoftwarePune, Maharashtra, India
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Divya Ahir
Colleague at Coupa SoftwareFort Worth, Texas, United States
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Alec Cellini
Colleague at Coupa SoftwareBoston, Massachusetts, United States
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EA
Ekaterina A. Lebedeva, Mba
Colleague at Coupa SoftwareLouisville, Kentucky, United States
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Keith Suppes
Colleague at Coupa SoftwareDexter, Michigan, United States
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Jay Petrillo
Colleague at Coupa SoftwarePrinceton, New Jersey, United States
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Kamalakar Rao
Colleague at Coupa SoftwareHyderabad, Telangana, India
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SY
Stephen Yeomans Csm
Colleague at Coupa SoftwareFort Myers, Florida, United States
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60 ECTS. Course focused on Cloud Computing, including Big Data, Networking, Security, Bash, Virtual Machines, Containers, Docker.
120 ECTS. Course covered the general IT knowledge, such as computing fundamentals, networking, databases, web development, programming.
Quick answers generated from the profile data available on this page.
Marcin Koszaliński works for Coupa Software.
Marcin Koszaliński is listed as Senior Technical Support Engineer at Coupa Software.
Marcin Koszaliński is based in Dublin, County Dublin, Ireland while working with Coupa Software.
Marcin Koszaliński has worked for Coupa Software, Ups, Interrisk Tu Sa Vienna Insurance Group, and Samozatrudnienie.
Marcin Koszaliński's colleagues at Coupa Software include Saurabh Mahajan, Aaron Link, Shubhangi G., Divya Ahir, and Alec Cellini.
You can use AeroLeads to view verified contact signals for Marcin Koszaliński at Coupa Software, including work email, phone, and LinkedIn data when available.
Marcin Koszaliński holds Bachelor Of Science, Enterprise Cloud Computing (Tu090), First Class from Technological University Dublin.
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