• Identified business opportunities to enhance customer experience and developed strategic procedures for service delivery.• Monitored performance of customer service team and coached them to increase business productivity.• Created new promotional offers and services to drive customer engagement and satisfaction.

Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business Preparation of presentations about the products or services with all their values for the usage of the sales department Creation of marketing concepts Coordination and organization of demand generating activities like tradeshows, company events or customer workshops Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands

As a Solutions Architect, partner with customers, account managers, business development, engineering, and product teams to craft scalable, flexible and resilient architectures that address customer business problems and accelerate the adoption of our new services and solutions. In collaboration with sales, drive revenue growth across a broad set of customers. As a trusted customer advocate, help organizations understand best practices around platform integration.

• Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product. This involves printed and electronic promotional material, product training. • Manage and deliver products in the areas of network management and network Security as they apply to client. • Collaborate with account teams, Customers, Partners to identify key product needs for Network product and security product. • Define product specifications and roadmaps and coordinate with engineering, system test, operations, marketing and field teams to ensure timely delivery of great products. • Work with marketing and business development teams to develop go-to-market strategies, product pricing, positioning and messaging that aligns with network and security overall vision and demonstrates clear competitive differentiation • Participate in periodic product reviews and deliver product presentations to executive management, internal teams, customers and partners

• Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product. This involves printed and electronic promotional material, product training. • Manage and deliver products in the areas of network management and network Security as they apply to client. • Collaborate with account teams, Customers, Partners to identify key product needs for Network product and security product. • Define product specifications and roadmaps and coordinate with engineering, system test, operations, marketing and field teams to ensure timely delivery of great products. • Work with marketing and business development teams to develop go-to-market strategies, product pricing, positioning and messaging that aligns with network and security overall vision and demonstrates clear competitive differentiation • Participate in periodic product reviews and deliver product presentations to executive management, internal teams, customers and partners

Design and Implement VoiP Network

Suggest solutions that fit our client needs.Manage Suppliers relation.Do Presales activity with our sales team.Assist sales to close deals. Provide technical assistance to business professionals

CCNA Trainee