Marc Ma Email & Phone Number

My set of skills and strong work ethic helped lead my department to the top 5 rankings in almost all categories across the Los Angeles region. • Provided exceptional customer service to reinforce company's values • Multi-tasked by balancing various duties with fluctuations in priority • Worked independently and with a team effectively and efficiently to maximize business potential • Performed all job duties quickly and in great detail • Trained newly employed personnel… Show more My set of skills and strong work ethic helped lead my department to the top 5 rankings in almost all categories across the Los Angeles region. • Provided exceptional customer service to reinforce company's values • Multi-tasked by balancing various duties with fluctuations in priority • Worked independently and with a team effectively and efficiently to maximize business potential • Performed all job duties quickly and in great detail • Trained newly employed personnel up to standards in order to align employee goals with company goals • Provided support to employees in other departments when needed Show less

Culver City, Ca

My contributions to the NFL led to the continual growth & development for the organization and myself included. I worked on various projects individually and with a team which resulted in the increase of the efficiency & effectiveness of the organization. Doing so, I was able to expand my knowledge of the overall functions & responsibilities of Human Resources and the professional business world. • Displayed innovation & initiative by presenting potentially impactful ideas across all… Show more My contributions to the NFL led to the continual growth & development for the organization and myself included. I worked on various projects individually and with a team which resulted in the increase of the efficiency & effectiveness of the organization. Doing so, I was able to expand my knowledge of the overall functions & responsibilities of Human Resources and the professional business world. • Displayed innovation & initiative by presenting potentially impactful ideas across all departments • Revamped the onboarding process by constructing executive biographies and orientation deck for enhancement • Contributed to the design of a procedural checklist for onboarding/offboarding contingent labor to streamline the process • Increased administration abilities, organization skills, communication, attention to detail, and critical analysis • Constructed an elaborate onboarding survey to improve the integration of new hires in the organization • Developed workforce analytics to ensure the alignment of business goals and compliance • Assisted in the process of talent reviews & succession planning in order to uncover strengths & areas of development for promotional purposes Show less

Hacienda Heights, Ca

My versatility and work ethic contributed to the overall growth of the store and the company as a whole. • Delivered excellent customer service • Rotated different positions in order to fulfill business needs • Stocked and rotated perishables accordingly with a strong sense of attention to detail • Executed extensive cleaning inside the kitchen • Trained and supervised new employees for quality and efficiency

Bachelor’S Degree, Human Resources Management And Services

• Maintained a good GPA as a full-time student and full-time worker • Led a vast majority of group projects in order to increase.

Transfer, Accounting