Marc Monnar Email & Phone Number

Wilmington, Massachusetts, Us

Currently leading the Cloud Engineering team on a large step forward for CRL’s digitalization journey; standing up their OpenShift platform. This involves working closely with developers and tech-leads from the Customer Experience Engineering group to get feedback on what new features and functionality is deployed, while setting the direction for the product and the team.• Define and articulate the Product Vision, and current Product Goal with strategy for the RedHat OpenShift platform, ensuring alignment with overall business goals and developer needs• Collaborated with stakeholders to develop and prioritize the product roadmap, balancing short-term deliverables with long-term strategic goals• Maintain a healthy and prioritized Product Backlog, ensuring that all Story Items are clearly defined and aligned with the Product Goal• Conduct refinement sessions to refine the Product Backlog, incorporating feedback from cross-functional teams and stakeholders• Act as the primary liaison between the Cloud Engineering team and various stakeholders, including business units, development teams, and external partners• Work with the team to implement process improvements to enhance team efficiency and productivity, including the adoption of new tools and practices• Established and tracked key performance metrics to measure the success of product initiatives and inform future decisions• Completed a number of Voice of Customer sessions to generate the initial Backlog; what current state is for them, pain points, and overall wish-list• Coached the teams within the EPM program on essential practical Agile techniques and practices, leading a number of interactive training sessions with their PMO members• Have mentored other Product Owners both in the Infrastructure Engineering group and Customer Experience Engineering group, fostering a culture of continuous learning and professional development

Wilmington, Massachusetts, Us

Was an internal consultant for over 16 teams within the digital platform group. Focused on taking teams from 1-to-100 with their Scrum events, outputs, Backlogs, roadmaps, release processes, and more.• Supporting the stand-up of a new team focused on building Charles River Labs new eCommerce storefront• High contact engagement and guidance with the team that is building an internal web application for both our Research Models group and customers focused on animal procurement and management• Defined and built out the software release process for delivery teams. This included diagrams and educational workshops, updating tools to match process, and ensure it is SOX compliant• Built an overall team health assessment for other Delivery Optimization Leads to gauge a delivery team’s health in Scrum events, artifacts, dynamics, troubleshooting, and more• Created a guide focused on onboarding new members to the group on how teams work, how stakeholders play in a team’s success, and where to get more in-depth information

Wilmington, Massachusetts, Us

Joined Charles River Labs as a member of the leadership team within the Architecture & Engineering Group, focused on establishing the framework in how teams will work and creating product and team level visibility across the platform. • Established and led an Agile Practice of 10 Scrum Masters from the ground up, which included a digital toolbox of templates, guides, and workshops• Created and rolled out a 7-step approach to implementing Scrum while also meeting SOX compliance. It is lightweight and practical while cultivating an environment of trust and courage through evidence. Started with the DevOps team first and established them as the reference team for others• Acted as the Scrum Master for the group leadership team. This included building our own leadership mission, products, vision, Backlog, retrospectives, and direction forward • Engaged with business units outside of the software engineering group to help them with their bottlenecks and teach simple practices. These groups included Marketing, Finance, Safety Assessment, Human Resources, and Research Models• Rolled out the quarterly planning process and readouts, which included how-to guides for teams, roadmap and readout templates. Stakeholders felt more aligned and engaged with what was happening at a higher level, allowing them to support the teams more effectively• Built the Scrum Community of Practice for all interested practitioners to participate in and grow together

Specializing in helping out small businesses utilize light-weight processes and tools to help get them running faster and efficiently. This includes Scrum, Kanban, process, and product coaching opportunities, building out enterprise tools, architectural discussions, and creating Enterprise Backlogs. Some of these consulting highlights are:• Utilized Scrum to organize, build, plan, and design Pathogen Pro; a new company focused on antimicrobial surface coatings.• Implemented basic Scrum practices at Black Halo Racing. Scrum is now utilized for day-to-day activities, and they have also changed their certified engine building program. The 2-day class now has each topic sized, a class burndown, and a continuous improvement aspect included.• Implemented both Kanban and Scrum at Q Car Care and Northern Exotic Auto Spa. Kanban for operations with weekly Retrospectives, and Scrum for the leadership team to improve business development focused work. Doing Scrum also helped with visibility, having clear expectations and requirements, easier dependency management, and lead to projects being more cost-effective and getting done faster.• Used typical Agile work breakdown structures for building the Vision, Initiatives, and overall game plan for a reputable race shop in Massachusetts. They then worked in a Scrum fashion to execute the proposed plans, increased productivity by 50%.• Built and designed Jira and Confluence structures and standards that matched upcoming products and programs for each organization.• Trained and coached Product Owners, Scrum Masters, and Scrum Teams for multiple organizations.

North Billerica, Ma, Us

Served as a Senior Agile Lead within the Agile Practice, Scrum Coach for all of Platform Product, and a Scrum Master for three Scrum Teams during my time. The two product teams are responsible for the Diagnostic Assessments, which is the main digital product at Curriculum Associates, while the third team was the DevOps team. Have helped the teams completely revamp how they do Scrum, created visibility, improved technical processes, and improved dependency management at the Epic level to alleviate any pains across teams for Releases.• Led the efforts to create the Agile Practice within the company. This includes various information radiator templates for teams both at Sprint and Quarterly level, training material, annual Agile assessment, monthly training sessions, diagrams, and base-level standards for how the company does Scrum.• Switched teams during my last 6 months to help grow the DevOps team into a full Scrum team. This created visibility into their Backlog, emergent requests, roadmap, product catalog, and have formed them into a stronger team.• Held sessions with the Product team to coach on topics that include building healthy Backlogs, how to write Stories, how to write Epics, Product Decomposition Hierarchy from Vision to Epic, and how to use Jira.• Taught Teams and Scrum Masters how to do Agile Release Planning, and made improvements which include standardizing the base-level process, creating a quarterly plan and actuals templates, and how we communicate our outputs from the planning event.• Standardized reporting and dashboards for Sprint Reports, Retrospectives, Agile Release Planning, Epics, Initiatives, and Programs.• Coached engineers on improving their technical processes and approaches, such as containerizing team tools and building API contracts.• Mentor and designated coach for three junior Scrum Masters on Scrum principles and different approaches or tools to situations.

New York, Ny, Us

Filled in as a Scrum Master for two eCommerce Scrum Teams, while also building out the Portfolio of the entire Program. This included Scrum training the teams, serving as Release Manager, improving visibility of their work on features and functionality, and changing how they communicate out to stakeholders.

Boston, Massachusetts, Us

Technical Product Owner and Agile Coach for the only digital product that Hancock Natural Resource Group offered. This product was for a program called Alternative Land Use and was focused on the leasing of licenses for recreation purposes.• Created a healthy Backlog for the Scrum Team, which included business value focused and deliverable Epics, while considering DevOps improvements as part of the Acceptance Criteria.• Built a roadmap for stakeholders to be aware of the priorities and the order in which features would be deployed and when.• Scrum trained 5 Product Owners and 2 Chief Product Owners both on-site and remotely within the technology organization.• Designed current and future-state architectural diagrams of the infrastructure and how we release for the product.• Owned Jira, which included building structure and standards that matched upcoming products and programs.

Boston, Massachusetts, Us

Architect on a Scrum team of consultants that was charged with the Agile transformation of the organization. Was focused on building out how Scrum would be rolled out, coaching Scrum or Kanban to new teams, designing the new SDLC, and designing how the tools are architected and integrated together for the enterprise.• Stood up a full Jira and Confluence Cloud Instance and designed it based on current and upcoming Products to the company.• Spun up two new Scrum teams and trained them in both Scrum and Jira.• Crafted presentations around the value and roll-out plan of Scrum, new developer tools, build and release tools, test data management, and how we will tie the ecosystem together.

Boston, Massachusetts, Us

Product Owner leading the DevTools team, focused on modernizing how athena’s current development and deployment work is done with athenaNet. This included introducing many teams to newer DevOps tools and practices, and architecting the Atlassian infrastructure in a more intuitive way. Being the resident Scrum Coach within the zone allowed me to help and improve our Scrum teams’ health, while also starting to scale our Product Owners and Scrum Masters so we deliver products collectively.• Introduced Agile Release Planning to the teams, as well as began to Scale Scrum within the zone. This allowed the POs to focus on feature Epics linked to Initiatives, properly prioritize, stop over-promising, and deliver meaningful work together.• Set a standard of communicating work by utilizing an Epic Overview kanban board in Jira that showed current progress, status by color, and other information to quickly assess what was happening in projects.• Scrum coached teams within the zones to improve their Scrum practices.• Worked heavily in coaching the POs in the zone on best practices with managing a backlog and building Epics.• Ensured the team had a healthy backlog with proper priorities, clear business value, and strong acceptance criteria for ease of testing and delivering.• Challenged my team to think in a more DevOps mindset with regards to how they developed software; more microservices and less clunky, dependent applications.

Boston, Massachusetts, Us

Leading member of the Project Management Office as a Scrum Master, Atlassian Architect, and as a DevOps Coach. While wearing these many hats, I functioned with one goal in mind; improving the teams and laboratories at Foundation Medicine to be as fast and effective as possible, enabling them to transform the ever-growing industry of precision medicine. • Was Scrum Master and contributing member on a Scrum team focused on designing the SDLC Process for all Product Teams to achieve IEC 62304 and SOX compliance. I was charged with implementing multiple Jira workflow changes, DevOps tools integrations, and improving Scrum practices while aiming to minimize the impact on the developers.• Guided the senior leadership team on how to best implement DevOps standards, what software tools to consider, and how to scale DevOps as a shared understanding. Because of this, I was Scrum Master and Advisor for the DevOps team. My role on the team presented an opportunity to guide and empower the team, while also assisting in technical discussions and decisions.• Was the Scrum Master for the CRM Team for 1 year. The CRM team is a remote team of 16 developers that take business critical processes such as Accessioning and Sample Tracking and build them into a heavily customized Microsoft Dynamics CRM solution.• Implemented Agile Release Planning within the Technology Group. This has now become a quarterly standard as it has drastically improved expectations, dependency visibility, and forecasting for both the team and stakeholders.• Coached all Product Owners in Technology and Product on how to organize projects effectively, Agile Release Planning, and how to maintain a healthy product backlog, while also utilizing Jira Portfolio to build roadmaps with various scenarios.• Helped build and train 10 teams in Agile principles and methodologies, while helping them visualize and track their work by utilizing Jira.

Cambridge, Ma, Us

Systems Engineer in the DevOps team, under the Broad IT Services group reporting to the Chief Architect. My role focused heavily on looking at what various groups do at the Broad and then provide them with effective and robust solutions by either utilizing a service that is already offered, refining their workflow processes, or by developing a new and exciting application.• Introduced Agile methodologies to over 20 CLIA certified laboratories at Broad, and trained them to use Jira so that they can visualize their complex pipeline to predict timelines, prioritize, track samples, centralize lab data, and deliver results faster. It is now institute standard in the labs to use Jira to manage their samples with Kanban or Scrum boards and to have a basic understanding of Agile principles.• Managed, maintained, and educated users on Atlassian Jira and Confluence, both Cloud and on-premise. This includes having started a monthly gathering of lab managers and development leads to discuss their Jira projects and how they utilize it, creating consistency and a common language amongst the laboratories.• Was heavily integrated with 5 Scrum teams in the Data Science Platform, providing tools and guidance in the deployment of one year-long major success for the Broad; FireCloud - A cloud-based, high-throughput, FISMA compliant, cancer genomics analysis platform.• Led the efforts in moving the IT group into Scrum teams and changing how IT did work on a strategic and tactical level.• Created Docker Containers for various types of application deployments and preparing to look into Google Kubernetes.• Setup and utilized Hashicorp's Vault for storing numerous client secrets used during application deployment.• Utilized Puppet for configuration management in various environments and used GitHub to track these code changes.• Built various Jenkins servers for application building and deployment.

Cambridge, Ma, Us

I started at the Broad Institute as a Systems Administrator on the Core Systems team. I managed and maintained the printing infrastructure, SharePoint infrastructure, institute-wide antivirus, terminal server environment, and much more. I also managed various documentation and knowledge articles for our Desktop Support team to use when supporting the Broad community.• Organized a pilot project that introduced various Chrome devices, which are now a standard option.• Working directly with the CIO, coordinated Broad’s first Innovation Project that utilized QR codes to streamline conference room scheduling.• Completed a project to pilot OPSWAT virus scanning kiosks for visitors to scan their media before using on production devices; now a standard procedure for all guests when entering the Broad.• Managed the terminal server environment, including maintenance and upgrading.• Administered Sharepoint environment, while providing support and informational presentations to groups.• Controlled Printer standardization, documentation for user support, overall deployment, and infrastructure.• Administered for Sophos Enterprise Anti-virus, including upgrade planning and documentation.• Attended various advanced ITIL and Project Management training courses.

Miami, Florida, Us

Image Lifestyle Ultimate Driving Experience events are for customers to hop into the driver's seat of a Ferrari or Lamborghini, and test drive the car on a coned course to see how fast and nimble these cars really are. My role as a Lead Instructor and Chief of Event was to lead a team of 15-20 instructors, manage the event efficiently, and focus on the customer having a great experience overall.• Managed teams ranging in size from 15 – 30 members.• Held retrospectives with teams each morning and Implemented changes that improved team communication, customer experience, and overall flow of the entire event.• Operated events with over 350+ customers and daily revenue exceeding $55,000.• Managed and oversaw operation of $1.5 million dollars in high end exotic cars.

Ca

At CSL I was challenged by more higher level projects regarding the infrastructure. I was not only managing the AD environment and user’s computers and configurations, but focused more on server based work, such as migrating physical servers over to virtual hosts on a small VMWare ESX cluster. • Assisted in an infrastructure upgrade, including migration from rack mounted Dell servers to HP Proliant blade servers, running VMware ESX with an EMC NS20 storage device as the data store.• Controlled the lists of assets, software licenses, standard procedures, policies and other documentation.• Deployed and maintained the company’s Microsoft SharePoint infrastructure while managing the IT site.• Installed, maintained, and troubleshot all software, hardware, BlackBerry devices, and computer images.• Formulated an action plan and assisted in the execution of an ISP cutover.• Oversaw all Active Directory users, organizational units, and groups.• Managed Nortel Norstar phone lines and devices.• Managed performance monitoring and creation of virtual servers.• Handled both standard daily backups and daily file snap shots.

Waltham, Ma, Us

As a Systems Administrator at Olympus, I assisted in refining a lot of the services offered by the IT team, while also focusing on improving the company’s user experience. From reducing computer deployment times, to creating an entire training space, and also completing a rollout of Office 2003 and Windows XP, I was successful in making the office more efficient and up-to date.• Led a change to computer deployments by implementing imaging via Norton Ghost and created standard images.• Selected the hardware and software standards based on department use criteria.• Designed and developed a training facility for both employee and company customer use.• Managed lists of assets, software licenses, and documents for computer builds, policies and installation instructions.• Administered the team’s Microsoft SharePoint site.• Managed the entire Active Directory domain and policies.• Updated the Active Directory Forest from mixed to native, including the upgrade of all Windows 2000 servers.• Supported users on all hardware, software, VOIP phones, and connectivity issues as part of Help Desk.

Associates, Computer Networking Systems

Certificate Of Graphic Communications, Graphic Design