Marco Chavez Email & Phone Number

United States

Responsible for maintaining 7 Medical Clinics, Pomona Valley Medical CenterProvided technical support for Remote users.Responsible for Wireless Mobile Carts computers in wheels for doctors and nurses Successfully upgraded hundreds of Desktop, Laptop from Windows 7 to Windows 10. Make Dell, Lenovo, Hp Troubleshooting basic L1, L2 and L3 technical issues hardware, networks, software and enterprise applications.Respond to Tickets on Footprints, Remedy and provide end-user support laptops, mobile devices, peripherals the troubleshootingInstall Security software such as Check-Point Ver 8.8 anti-virus and handle software encryption for mobile devices using SophosSet up (Wyse Thin Client) for Citrix virtual desktops in the hospitalImage FAT clients for different department such as Radiology, Lab, NICU, ER, HR, ICU unit Setup workstation in Sign On badge tap-n-go environment for clinical area and none clinical area Experience in Active Directory, set up user account, add membership to user accounts, Structures, AD Security, local and group policies. Deploying software, windows update with SCCM

Anaheim, Ca

Los Angeles, Ca

Long Beach, California, United States

Experience working with wireless network architecture to setup on the workstations and knowledge of wireless network security (I.E., Air Fortress, Air Defense, and Cisco works). I modified the wireless medical Carts that the VA is using for patient care, and configure the BCMA Wireless. Remote VPN Desktop support. We have at least 50 wireless Medical Carts And 50 wireless laptop/Symbols and Blackberries at the VA medical Center use for patient care.