Senior Professional Consultant with over 20 years of continuous experience in the telecommunications industry, that offers solid knowledge in the sector of data networks, voice networks and contact centers, as well as a strong propensity to achieve objectives within budgets and deadlines. He demonstrates strong motivation and initiative as well as organizational and planning skills, resistance to stress, operational and decision-making autonomy.

In my previous experience I was Technical Designer for Unified Communication and Contact Center solutions, supporting the commercial organization in the proposals of BT Italia solutions.My role was to provide support with skills on service management, Service Level Agreement, management tools, KPIs and all aspects related to service quality.All these activities were carried out on both domestic and international projects, collaborating with other BT countries in the definition of proposals and in the organization of after-sales activities

In my work experience in Telexis I have been involved in the start-up of many innovative projects, such as:- VSAT satellite network for FIAT dealers- Business TV- File data broadcast