Marco Moerman Email & Phone Number

Amsterdam, North Holland, Netherlands

Verantwoordelijk voor de customer experience, systemen en processen voor het behouden van onze klanten. Met een multi disciplinair team van verschillende digitale functies en proces management houden wij onze churn laag en NPS hoog. Specifiek zit de ontwikkeling op marketing automation, waarbij we onze klanten steeds persoonlijker benaderen. Daarnaast platform verantwoordelijkheid voor de website Vattenfall.nl, Mijn Vattenfall en Exclusief het loyalty platform.

Amsterdam En Omgeving, Nederland

Directing a team for boosting self service. Responsible for customer behaviour insights, development and maintenance regarding the customer self service.

Amsterdam Area, Netherlands

Responsible for Agile development and Functional maintenance of the Nuon online platforms

Amsterdam Area, Netherlands

Team Lead of project management, scrum masters and analysts. We boost the impact of the online development @ Nuon.

Amsterdam Area, Netherlands

Project Manager for large online projects within the marketing department of Nuon. Next to this he organises and coordinates the pool of Online Project Managers. Setting up and implementing the Online Project Execution standard. This common way of working is based on different methods and best practices within Nuon.

Amsterdam Area, Netherlands

As a Senior Project Manager , Mr Moerman works within the Online Marketing department of Nuon.

In the role as a Senior Consultant Mr. Moerman gained more experience in the Project Management and Product Management field. His speciality are web-based IT development projects on a tactical level. He led the innovation of B2C IT implementation of a large airliner and bank.On a strategic level he consulted Capgemini about innovation management.

The three years as a Consultant at Capgemini formed Mr Moerman as a Project Manager of Innovative IT Product Development in an international setting. With a technical background in Java he worked on several software development projects. As a Project and Team Leader, Mr Moerman has spent the last two years leading a diverse range of Dutch and international teams. Working offshore he has lead development teams in India and been responsible for a service delivery team in the UK. Onshore he has been the project leader of a number of varied specialists engaged on an innovation assignment.

To present his knowledge about innovation and product marketing, Mr Moerman developed successfully a Commercialisation Strategy and partly implemented it by setting up and managing the relations with the stakeholders. The New Business Development department at Corus Steel required a strategy to form an innovation into profit. Mr Moerman got the honour to develop this and started his nine month graduation programme.His research touched the disciplines; product innovation; product commercialisation; production and materials; marketing and sales; general business.

Msc., Innovation Management

The Technical University in Delft is among the best of the world according the Times ranking. Mr Moerman got his Master degree.

B Eng, Industrial Design Engineering

Education record