Marco Renhack Email & Phone Number

Jacksonville, FL, US

Jacksonville, Florida Area

Jacksonville, Florida Area

Oversee the daily transmissions of incoming and outgoing data files to ensure that service level agreements are met. Train team members on new products and processes that have been engineered by our developers. Provide weekly and monthly reporting for internal and external clients. Help build lasting relationships with all clients.

Jacksonville, Florida Area

• Initiate and develop relationships with managed care organizations and hospital administration for over 75 emergency room and hospitalist physician groups in approximately 25 states
• Identify and resolve issues creating decrease or delay in payment with governmental and managed care payers
• Generate reports in Excel to analyze if payers proposal for reimbursement is financially beneficial; compare data to billed charges, Medicare, actual and projected collection per… Show more
• Generate reports in Excel to analyze if payers proposal for reimbursement is financially beneficial; compare data to billed charges, Medicare, actual and projected collection per patient
• Maintain managed care contracts in billing system
• Educate other departments on managed care, including payer policies and procedures

Jacksonville, Florida Area

• Liaison between Account Manager and emergency room physician groups representing approximately 800,000 annual visits and millions of dollars in revenue
• Monitored and reported clients daily results in comparison to established corporate goals
• Resolved hospital and patient complaints, accounts receivable issues and problems adversely impacting clients revenue cycle
• Initial point of contact for operations staff
• Negotiated discounts
• Tracked the flow of medical charts… Show more

Jacksonville, Florida Area

• Investigated disability and death claims for insurance companies
• Contacted hospitals, doctor offices, police departments, coroner offices and court houses to obtain insured members medical, accident, autopsy or court reports for insurance companies
• Reviewed medical and governmental reports, pursued leads extracted from existing information
• Contacted and interviewed beneficiaries and/or next of kin for health history
• Dictated in-depth reports on all findings of insured… Show more
• Dictated in-depth reports on all findings of insured medical or death history for claim determination Show less