Marco Yip Email & Phone Number

Foster City, California, United States

San Francisco Bay Area

Oversaw the PM shift at Amazon's cashier-less convenience store in San Francisco's Financial District Served as the primary point of contact for customers, vendors/contractors, and regulatory officials.Managed cash handling operations and ensured accuracy in financial transactions.Provided customer service, addressing inquiries, and resolving issues.Installed marketing assets to enhance the store's visibility and promotion.Managed prepared foods programs with food handler certification.Handled customer returns of Amazon.com orders and organized return shipments.Efficiently managed non-inventory supplies, placing purchase orders as needed.Monitored front-of-house merchandise stock levels and liaised with supply chain team for restocking.Maintained store cleanliness, covering all areas from the sales floor to the employee spaces.Executed periodic shelf configuration layout changes for new merchandise.Trained and onboarded new hires to uphold operational standards.

San Francisco Bay Area

Customer Service: Provide exceptional, friendly, and knowledgeable customer service.Cash Handling: Accurately process cash and card transactions.Price Verification: Ensure correct pricing and resolve discrepancies.Efficiency: Work efficiently to minimize wait times for customers in line, especially during peak shopping hours.Bagging: Efficiently and carefully bag groceries.Product Knowledge: Familiarity with Whole Foods' products.Cash Register: Operate POS systems accurately and efficiently.Adaptability: Be flexible and willing to perform other duties as assigned by supervisors to meet the needs of the store.

San Francisco Bay Area

Customer Assistance: Provide excellent customer service by assisting shoppers with their needs and inquiries.Product Knowledge: Possess in-depth knowledge of Macy's merchandise to help customers make informed choices.Sales: Actively engage customers, suggest products, and facilitate sales transactions.Inventory Management: Assist in maintaining organized and well-stocked sales floors and display areas.Cash Handling: Accurately process customer payments using cash registers and POS systems.Returns and Exchanges: Handle returns and exchanges efficiently, adhering to store policies.Visual Merchandising: Help maintain visual merchandising standards and participate in store displays and promotions.

San Francisco, California, United States

MYEEP provides San Francisco youth with paid work opportunities, academic support, and tools they’ll need to succeed in the workplace. MYEEP also gives youth a chance to build relationships with other members of their neighborhood communities.As a youth worker, I worked as a teacher's aide for their after-school program at Guadalupe Elementary during the school year and as a park program assistant during summer vacation at Mission Playground.

Bachelor Of Arts - Ba, Communication Studies

Education record