Marco Gertsch Email & Phone Number

After more than 25 years of work experience and ongoing education, a substantial portfolio of know-how, practical knowledge and handsome solutions have grown. These experience I did mainly within the following areas:- medical companies and hospitals- industrial companies- telecommunication providers and solution specialists- financial servicesWithin those segments, we focus on "time to market". Alternatively for small and medium companies we focus on cost reduction and functionality.Project Turnarounds- leading critical projects- review critical projects and suggesting remedial actions- Coaching project managers and other project members in project related topics- Quality management- Testing (quality assurance) in projectsProcess-AutomationWe've completely modeled and directly to your process engine transferable standard processes who can be easily adopted regarding:- ITIL Service Management (Version 3 - 2011)- ISO 20'000- COBITFurther we have the experience how other standards and certifications can be implemented and automated fast and efficientProcess-Management- invent a process strategy- setup, coaching and support your business analysis team- Process analysis and reporting- structuring and designing processes- Implement (automate) processes in a process-engine (mainly intalio)- optimizing existing and new processesMarketing- support and coaching customers in creating a best practice marketing strategy- lead and coach any conceptual work in the area of marketing and sales- Implement strategic, tactical and operational measures(IT) Security- Create/review Security-Concepts & Strategy- Process-centric Security solutions- Create/review Disaster Recovery Analysis & Concepts- Data Leakage Protection (DLP) Solutions- Secure E-Mail SolutionsTraining & Coaching- ITIL- SAQ (ISTQB)

Listed skills include Itil, Project Management, Business Process, Business Analysis, and 35 others.