Marco Hui, E.I.T. Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

• Evaluated and optimized PCBA manufacturing processes by identifying workflow, equipment, and procedures improvements to enhance efficiency, cost-effectiveness, and overall productivity.• Investigated and resolved technical issues related to PCBA processes, collaborating with cross-functional teams to ensure smooth production flow.• Provided design for manufacturability (DFM) insights during new product introduction to ensure streamlined and cost-effective production.• Developed and maintained standard operating procedures (SOPs) while training staff on updated manufacturing processes.• Worked closely with cross-functional teams, including production, engineering, and quality assurance, to address challenges and drive continuous improvement.

Calgary, Alberta, Canada

• Multitasked by preparing more than 100 orders a day, ensuring that all items were prepared according to customer instructions• Focused on tasks including the percentages of exact ingredients, the appropriate temperatures, preparation times, and the safety and hygiene steps required at all times

Hong Kong Sar

• Analyzed process data effectively to identify bottlenecks, troubleshoot issues, and propose automation enhancements in semiconductor manufacturing, maintaining a robust CpK above 1.33 while boosting production rate by 15%• Delivered exceptional customer service by promptly addressing customers' technical inquiries across various channels, like phone calls, messages, and electronic inquiries• Collaborated seamlessly with mechanical and software engineers to ensure that configurations and upgrades align with customers' new packages, thereby streamlining processes and reducing estimation completion time by 25%• Prepared comprehensive reports documenting real-time process statuses and recommended modifications, ensuring transparency and alignment across teams• Helped train more than 10 junior process engineers and operators on operations, and day-to-day responsibilitiesProject: New Generation Lens Holder Bonding Machine• Collaborated closely with cross-functional teams, including motion, control, vision, mechanical, and software experts, to define the machine's design, layout, and application, fostering interdisciplinary synergy every day • Developed and executed a comprehensive test plan to ensure validation of the manufacturing process and performance, significantly enhancing product reliability by addressing software bugs causing a drop in production of more than 1000 UPH and resolving reliability issues that could lead to hardware crashes during operations• Implemented process improvement to reduce production cycle time by 30% and increased production rate from 2000 units to 3000 units for the machine

Hong Kong Sar

• Analyzed process data effectively to identify bottlenecks, troubleshoot issues, and propose automation enhancements in semiconductor manufacturing, maintaining a robust CpK above 1.33 while boosting production rate by 15%• Collaborated seamlessly with mechanical and software engineers to ensure that configurations and upgrades aligned with customers' new packages, thereby streamlining processes and reducing estimation completion time by 25%• Prepared comprehensive reports documenting real-time process statuses and recommended modifications, ensuring transparency and alignment across teamsProjects:- Lens Holder Bonding Machine- Die Bonding Machine- Image Sensor Cleaning Machine

Hong Kong Sar

• Conducted more than ten thorough market analyses and evaluating customer preferences for healthcare products, leading to informed and strategic product development initiatives for the medical device manufacturing company• Scheduled and facilitated weekly productive meetings between project stakeholders and clients to foster idea generation, track progress, and establish clear project objectives. Complemented by 2-3 email exchanges on test results and test plans with clients before the meetings, which boosted rapport and collaboration significantly• Supported an FDA audit, maintained document control, and efficiently managed over 100 customer complaint forms and 8D reports. All relevant documentation was ready to be discussed with the FDA’s agents onsite. Ultimately, the FDA’s seal of approval was received• Addressed poor-quality product failures in the United States and personally trained a team of more than ten technicians in QA procedures, ultimately resolving critical quality issues

Singapore

• Managed database with Excel Spreadsheet by collecting more than 1000 potential customers' information online and entering data accurately into the table• Set up a booth and promoted books at academic conferences• Create promotional flyers to market journals and books across various subjects

Jda Program, Data Analytics

• Utilize Excel spreadsheets to perform data wrangling and data mining • Develop knowledge of Python language for data analysis.

Bachelor Of Engineering, Biomedical/Medical Engineering, Good

Activities and Societies: Non Residential Hall of New Asia CollegeCourses: • Human anatomy and physiology • Medical instrumentation.

Hkdse

Activities and Societies: Red Cross Youth Unit 22, Basketball team, Athletic Team, ChoirRed Cross Youth Unit 22 • Chairperson (2011.