Marco Malupa Email and Phone Number
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With experience in Financial Services, IT, and BPO, Marco has a global background in corporate strategy and business management across different functional areas. Some of his notable experience includes delivering IT and HR transformation and various business migrations. He has extensive operations and change management expertise and is also an experienced entrepreneur.
Conduent
View- Website:
- conduent.com
- Employees:
- 26546
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Global Head, DeliveryConduent Feb 2021 - PresentKuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaDrive business outcomes and position Conduent as a recognized leader in the APAC region:Develop and execute product plans that drive improved revenue and marginExpand salesforce, target Middle Markets, & increase brand visibilitySimplify & standardize business operating modelDeliver expense plan and operating leverage targetsContinue to improve technology stability and reduce client disruptionsEstablish process excellence and culture with governance to proactively manage risksDeploy MIS capabilities to inform business strategy and performance transparency
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Co-FounderLt International 2017 - PresentKuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaWe are a company that prides itself as revolutionaries in the biotech industry. By empowering entrepreneurs through a community-owned business model and with a product that has been proven through more than 30 years of success in the market. We innovate and lead the way in the industry by pioneering natural genetic repair technology. -
Co-FounderBrg Media 2013 - PresentPhilippinesCo-Founder of BRG Media, creating and managing digital content & advertisement for the Gaming Industry -
Director, ComplianceStandard Chartered Bank Feb 2019 - Feb 2021Kuala Lumpur, Malaysia -
It DirectorLimehouse Consulting & Strategy Ltd 2017 - Feb 2019United KingdomAchievements:Developed Kiyomi - a bespoke operations management app for managing banking operations, combining ops / performance management overlayed with regulatory and compliance insightsDescriptionResponsible for the management, strategy and execution of IT solutions for Limehouse. Accountable for the development and execution of client deployments, P&L, Research, Industry analysis and improvement of end to end IT. -
Business Management And StrategyHsbc Mar 2014 - 2017VariousAchievementsDefined, built and mobilised the global IT Transformation PortfolioPeople, Vendor, and Sourcing strategies which branched out into tactical projects like the Software Licensing and Maintenance initiation and various Human Capital related programmes.Delivered initiatives to improve the overall performance of HSBC Global IT Centres: Performance Management for ExCo, Great Leaders Today career path, Business Executives talent pool, Relationship Management Framework, CSATDescriptionSupporting the CEO of HSBC Global IT Centres in the development of strategy, stakeholder, resource, performance management, reporting, operational effectiveness & control. Formulation of strategic plans and delivery of HSBC Global Technology Services. -
Hr Transformation LeadHsbc Oct 2010 - Mar 2014VariousAchivements:Successfully designed and implemented shared service centres at 8 HSBC locations (China, Philippines, India, Malaysia, Poland, Egypt, Sri-Lanka) across 15 different sites involving 40,000 employees. All centres exceeded KPI’s before expected learning curve.Description:Programme management of Global/Local HR transformation initiatives across HSBC Technology and Services dealing with Project Management, Change Management, Communication and Training
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Operations LeadHsbc Oct 2006 - Oct 2010PhilippinesAchievements:Department ranked 1st globally in Efficiency, Sales and Customer SatisfactionSales effectiveness program increased sales revenue by c $300k and sustainable monthly increase of c $100k ($1.2m annually) Increased employee engagement index of department from 50% to 80%Increased Customer Satisfaction rate from 77% to 90%+Capacity efficiency campaign generated c $150k worth of annual savesMigrated onshore business to offshore, all KPIs achieved before learning curve targetDescription:Operations and Sales management for a US based HSBC business
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Multiple RolesMultiple Companies 2000 - 2006Details available upon request
Marco Malupa Skills
Frequently Asked Questions about Marco Malupa
What company does Marco Malupa work for?
Marco Malupa works for Conduent
What is Marco Malupa's role at the current company?
Marco Malupa's current role is Global Head, Delivery.
What is Marco Malupa's email address?
Marco Malupa's email address is ma****@****g.media
What is Marco Malupa's direct phone number?
Marco Malupa's direct phone number is +601247*****
What are some of Marco Malupa's interests?
Marco Malupa has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Health.
What skills is Marco Malupa known for?
Marco Malupa has skills like Employee Engagement, Sales, Change Management, Project Management, Training, Team Leadership, Sales Management, Six Sigma, Mentoring, Communication, Operations Management, Quality Assurance.
Who are Marco Malupa's colleagues?
Marco Malupa's colleagues are Swathi S., Diego Hernández, Anja Eastman, Stephanie Hall, Sean Pavlichek, Himanshu Bisht, Monu Patel.
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