Marco Neves Email & Phone Number

Sliema, Malta, MT

New York, New York, US

As an Engineering Manager at Reachdesk, I have demonstrated strong leadership and product development skills, contributing to the company's growth and success. My key accomplishments include:- Building a high-performing cross-functional team within the first four months at the company, fostering a collaborative and productive work environment..

San Francisco, CA, US

As an Engineering Manager at Talkdesk, I played a crucial role in overseeing the development and performance of the Workforce Management (WFM) product. My key accomplishments include:- Managing a total of 19 people across 3 teams, out of the 5 teams that comprise the Talkdesk WFM product, effectively coordinating efforts and ensuring project success..

3045-508 Taveiro, Coimbra, PT

As a Lead Software Engineer, I played a significant role in the development and deployment of mobile backend solutions for the Vodafone Group e-money project, MPesa. My key accomplishments include:- Leading the mobile backend team, fostering a collaborative and productive work environment.- Successfully deploying the next-generation MPesa app across iOS.

San Jose, California, US

Following the acquisition of Watchful Software, I transitioned to a Technical Support Engineer role at Symantec, focusing on the QA aspect of the RightsWATCH solution. My accomplishments in this position included:- Designing and building the first version of a fully automated testing environment for the RightsWATCH app, significantly improving the.

Coimbra, PT

As a Project Manager for TypeWATCH, a state-of-the-art keystroke dynamics security solution, I:- Led the development team, supporting every aspect of the agile process and ensuring project milestones were met.- Managed a 700k€ budget as part of a European funded project that utilized TypeWATCH, efficiently allocating resources to maximize project impact..

Coimbra, PT

As a Training & Certification Expert, I:- Developed and managed the RightsWATCH Technical Certification Program and internal training, ensuring high-quality education for partners and employees.- Streamlined the Technical Certification process, cutting AWS costs by 75% and reducing setup time by 90%, resulting in significant savings and efficiency.

Coimbra, PT

I played a pivotal role in the design and development of the University of Coimbra's back-office system, which supports 15k+ active users, managing all academic, pedagogic, and tuition-related processes. My main responsibilities included:- Involvement in all development phases: requirement analysis, module design and specification, software development, QA.

Inovinter is a vocational training institution focusing on unemployed and adult training. During my time at Inovinter, I:- Delivered courses on Microsoft Office Suite, Introduction to Hardware, and Networking, helping to develop the technical skills of a diverse group of students.- Designed and implemented course materials, ensuring they were aligned with.

Waltham, Massachusetts, US

At Lionbridge, I worked on the localization of the S90 mobile phone project for Nokia, ensuring a seamless user experience for customers in different markets. My responsibilities included:- Conducting localization testing and analysis, reporting, tracking, and verifying defects for diverse language and region-specific features.- Troubleshooting.