Marco Otero Email & Phone Number

Orlando, Florida, United States

Helping lead Cint's new business sales team to new levels of revenue achievement.

Florida, United States

Leadership:• Coach and develop a highly performing sales team, leading by example and upholding the core values of integrity, collaboration, quality, and responsibility.• Drive accountability within your team by developing, implementing, and monitoring metrics on a weekly, monthly, and quarterly basis.• Partner with SVP of Ops to assess operational challenges and ensure collaboration with service teams to execute on strategy that puts the customer first and inspires loyalty and retention.• Create alignment and cultivate connection between all revenue-relevant teams (Ops, Marketing, Supply, etc.).Revenue Contribution:• Build pipeline of promising direct clients across core industry verticals. • Exceed quarterly and annual revenue targets by prioritizing activities and leveraging resources. • Qualify prospective clients, identify opportunities and continuously manage sales pipeline. • Leverage partner solutions and identify best offering for client & Op4G. • Build and maintain client relationships to ensure client renewals and new opportunities. • Manage the sales cycle from first inquiry to close to final delivery. • Produce strategic territory and account plans to build business and deliver against goal. • Be a trusted advisor to clients.

Florida, United States

Over the last decade, Op4G's team of outside-the-box thinkers has worked to apply unique solutions to industry-old problems. This started with the creation of our nonprofit membership-based panel, and has since evolved into leading B2B recruitment services. Our respondents are vetted in real-time, increasing accuracy and confidence in research results. The people on Op4G's panel are desirable for market research agencies and consultancies seeking high-net-worth, educated, or skilled audiences. Our consultative partnership approach and dedicated account management team ensure clients receive unmatched white-glove service. We offer solutions across all aspects of the research process, with quick turnaround times and astute accuracy. Our team provides clients with all the tools necessary to execute even the most advanced research objectives.To learn more about how we can elevate your insights, please contact me at marco.otero@op4g.com

Fairfield, Ct.

Managing relationships is my passion. Now I get a chance to reincorporate the panel side of the industry by offering Op4G's global capabilities to provide my client's the perfect solution for all their online research projects. Working with the industry's best and brightest, coupled with unparalleled technology, I am able to offer the ideal research solutions yielding the highest rate of return.About Op4G:Op4G nurtures and maintains a quality, engaged membership panel built to support our market research clients and to benefit non-profit organizations.Our unique approach to recruiting yields a highly engaged group of people who, as respondents, are dedicated to helping our market research clients fulfill their information needs.

Greater New York City Area

My new career at exëvo has placed me at the forefront of pioneering the company's growth in the Americas. Utilizing my business development skills and managerial experience I'm paving the way that will electrify the MR world. For my clients, I am working as a partner to develop and maintain relationships that yield fruitful return in the areas of costs, timing, and accuracy. These efficiencies are keys to driving revenue while building the future for prosperity. About exëvo: exëvo is a global research and outsourcing firm. We help organizations across the globe optimize their end-to-end research processes.With more than 10 years’ experience, we provide multi-geography and multi-lingual research solutions to our clients.

Wilton, Ct.

As Director of Client Development I was tasked with managing both, my organic book of business, and the developed relationships, for more than 100 clients. I continued to find ways to prospect and grow my pipeline for continued revenue success. My responsibility for business growth consisted of a $4MM target annually.

Wilton, Ct

My business has grown to a core set of 50 clients with locations in MRs hotspots like Chicago, L.A, and NYC. I am effectively managing a book of business of more than $3MM USD. I continue to seek out new opportunities to grow my business while partnering with current clients to expand their research initiatives with the most timely and cost-effective solutions.

Wilton, Ct

Experienced sales/client management professional in the online market research industry. I manage a book of business that is comprised of over 100 clients with a revenue intake of almost $1.5M USD. My clients span throughout the US but I have been more concentrated in the Northeast specifically NYC.

Newtown, Ct

- Led sales team on a national level as #1 out of 40 ranked sales representatives and consistently held rank for 34 straight months. - handled high volume of inbound sales calls and consistently exceeded department quota by 50%+- Farmed accounts that generated approximately 2M in yearly revenue- Generated the highest average revenue per units in all three product lines of video, data, and telephone.Worked cross-functionally with various internal departments, and management team to ensure timely customer service and installation to our B2B customers. - Assisted in the development of an incentive-based sales program o market Charter Business bundle that resulted in a 20% increase in overall revenue for the business sales unit. - Attended coaching sessions with reps and supervisors in a mentor role to demonstrate sales methodologies, best practices, and ways to generate higher call volume.

Shelton, Ct

- Hired, trained, and supervised a remote technical suuport team on customer service initiatives and implemented cost effective workflow efficiencies that eliminated redirecting calls to a thrid party vendor.- Developed and delivered training programs on trouble-shooting and call handling techniques that increased call efficiency and resulted in overall cost savings for the company.- Instrumental in earning the JD Powers Award for the company in 2006 and 2007 as a result of consistent successes and management initiatives. - Spearheaded and oversaw all aspects of the technical support support call center project and worked closely with both senior management and the commerical real estate owner to create the newest of the Cablevision call centers.- Managed hiring and training of 400+ employess and created a hierarchy of 5 additional managers, 20 supervisors, 20 leads, a training department of 3, and HR staff, and the front line employees. - Worked in tandem with team members and senior management to design a Technical Support Guide manual that took new hire through a comprehensive 5-week training course to prepare them for success on the job.

Business Administration, Finance

Diploma