-Languages: Bi-lingual in English and Italian (Mother tongues) and fluent in Spanish.-Project Management for Interactive Tourist Signage in over 180 Municipalities throughout Italy-Trade Fair Representation for Regional Tourist Boards highlighting Web Apps, Virtual Reality, Augemented Reality and Digital Marketing.-Expertise in Sales, Marketing and Operations for Multimedia services applied to Tourism and Cultural Heritage.-Hotel Openings: Involved directly in 3 Hotel Opening projects as General Manager as well as advising/consulting in 7 other Hotel Opening projects in a Global Hotel Chain environment-Operations Management: managing single Hotel units and leading operational projects within the cluster of hotels-Sales, Marketing & Revenue Management: Account management experience both at single unit as well as for a cluster of 14 hotels in Spain in both Corporate, Leisure and MICE segments. Directly responsible for Budgets (20 to 25 Million Euros), Forecasts and Yield Management process within the cluster. Managing the Sales & Marketing budgets for cluster and single units to optimize ROI for each campaign run. -Project management: successfully completed numerous projects in Pre-Opening and Post-Opening situations. Successfully transitioned a Hotel unit through re-branding process. Comfortable in the Corporate, Managed and Franchised business models. Hotel conversion of a historic building to re-brand to the first IHG branded Boutique hotel in Southern Europe.-Great negotiations and communication skills, team builder, I enjoy the synergies and dynamics which derive from different skilled people working together as a group.-IT: Apple based applications, Social Media and Digital Marketing Tools, CRM Management, Web App Tools, Augmented Reality and Virtual Reality software.-IT: Confident with IT software in Windows environment as well as Hotel specific software (PMS, Channel Management, CRM, CRS, Yield Management)
Listed skills include Hotel Management, Opening Hotels, Customer Service, Supervisory Skills, and 35 others.