Travel Agent working for the Walt Disney Travel CompanyProvided support with resort and ticket reservations, vacation packages, and dining/recreation reservations.Trained in Spanish/English lines for Consumers and Travel Agents.Recipient of Platinum and Gold, Top Performer Status for all eligible quarters.Provided escalation aid for Travel Trade, Guest Services, and Ticket Services during the COVID-19 Pandemic.Proficient in SBC, Passport, Fantasia, and… Show more Travel Agent working for the Walt Disney Travel CompanyProvided support with resort and ticket reservations, vacation packages, and dining/recreation reservations.Trained in Spanish/English lines for Consumers and Travel Agents.Recipient of Platinum and Gold, Top Performer Status for all eligible quarters.Provided escalation aid for Travel Trade, Guest Services, and Ticket Services during the COVID-19 Pandemic.Proficient in SBC, Passport, Fantasia, and TravelBox systems Show less

-Ran front-of-house cash registers for daily product sales-Assisted in Product Pick-up, Geek Squad Check-in, Returns and Recycling areas.-Consistently surpassed Geek Squad sales expectations at or above 96%

Disney College Program, Fall Advantage 2015 InternshipAttractions Host: Magic Kingdom, Jungle Cruise-Responsible for attraction's opening/closing procedures.-Consistently helped in maintaining attraction at required operating efficiency.-Asissted in emergency evacuation procedures.-Supported various positions, including Fastpass validation, loading platform, and operating attraction vehicles.-Role consisted of frequent spieling and storytelling via a memorized… Show more Disney College Program, Fall Advantage 2015 InternshipAttractions Host: Magic Kingdom, Jungle Cruise-Responsible for attraction's opening/closing procedures.-Consistently helped in maintaining attraction at required operating efficiency.-Asissted in emergency evacuation procedures.-Supported various positions, including Fastpass validation, loading platform, and operating attraction vehicles.-Role consisted of frequent spieling and storytelling via a memorized script. Show less

-Operated cash registers to process cash and credit transactions, including payments, refunds and textbook rentals.-Carried out daily stocking responsibilities for textbook, school supplies and perishable food items.-Assisted students in finding required textbooks for upcoming semesters.-Carried out daily closing activities, including cleaning and running daily closing reports.