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Marco Ribeiro Email & Phone Number

IT Coordinator IT Infrastructure Analyst / Student Support Computer Engineering / in search of replacement
Location: São Paulo, São Paulo, Brazil 10 work roles 5 schools
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Role
IT Coordinator IT Infrastructure Analyst / Student Support Computer Engineering / in search of replacement
Location
São Paulo, São Paulo, Brazil

Who is Marco Ribeiro? Overview

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Marco Ribeiro is listed as IT Coordinator IT Infrastructure Analyst / Student Support Computer Engineering / in search of replacement based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Marco Ribeiro.

Marco Ribeiro previously worked as Analista de suporte de TI at Farma Conde and Consultor de TI at Precisão Escritório Contábil S/S. Marco Ribeiro holds Bacharelado, Computer Engineering from Senac São Paulo.

Profile bio

About Marco Ribeiro

• Call opening management, back-log monitoring; • Facility to adapt / coordinate services in the work team and conflict management; • Good relationship with the work team; • Technical support by telephone and in person with users; • Installation, configuration, support and maintenance in Windows operating systems • Installation and basic configuration on servers (HP, Compaq and Dell), with Windows server system Technical support for site and operation, administration of corporate environment: AD, DNS, DHCP, GPO , backup, Citrix physical and virtual server administration. • Configurations in Server, Desktop and Notebook environments; • Hardware and Software support with vendor call management; • Installation of specific software and systems, network printers, VPN Client for remote access, local network infrastructure; • Backup management through BrightStor ARCserve Backup and HP OpenView Storage Data Protector software • Performing remote support through VNC Server software, ammy admin PC Anywhere, Teawviewer all versions and logmein deployment and administration. • Installation and maintenance of Micros and Servers • Network administration: Server: Windows Server, stations: Windows Installation and configuration of specific games and systems. Maintenance of Hardware and software in general. • Coordination of Team: Santander Banespa, Unibanco, Carrefour.coordenava the Team of 15 technicians in the field, in parts service and logistics, and daily reports of costs. External technician in Micros, Monitors, Printers and Peripherals. Procomp, Unisys, paying modules. • Support in Office and Windows and printers and monitors • Knowledge in Sigma and monitoring system, Dguard IP cameras, DVR, CCTV • Installation and configuration and administration Alcatel Enterprise and Office PBX with digital extensions, IP and analog, account control by extensions DDRs • Ura PCS Deployment and System Administration

10 roles

Marco Ribeiro work experience

A career timeline built from the work history available for this profile.

Analista De Suporte De Ti

São Paulo, São Paulo, Brasil

atendimento a lojas do varejo

May 2022 - Jan 2023

Técnico De Laboratório De Informática

São Paulo, Brasil

Manutenção em NVR, DVR e câmeras IP

Nov 2021 - Mar 2022

Technical Supervisor

Blacklions

São Paulo E Região, Brasil

Management of all technical parts, servers, network, cftv, projects, deployment and maintenance, Management of 15 technicians, supporting support at all levels

Mar 2017 - Oct 2017

Infrastructure Analyst

Bigdatati It Solutions

São Paulo Area, Brazil

Management and installation of windows servers, linux Cabling, network, user support. installation and management of large PBX. management of so-called.mobile devices. Internal and external customer service in the field

Jul 2015 - Jan 2017

Infrastructure Analyst

São Paulo Area, Brazil

  • Administration of extensions and contact center telephony equipment with PBX implementation and expansion.
  • Experience in the operation of Alcatel applications and equipment, such as, Supervisor and SoftPhone.
  • Experience in the operation of URA's (Audible Response Unit) PCS and Alcatel
  • Knowledge of PCS recorders, searching for recordings requested by the operation.
  • Realization and control of backups.
  • Installation and Administration of Windows and Linux Servers Citrix Virtual Server Administration
Apr 2011 - May 2014

Documentation Technician

São Paulo Area, Brazil

  • Responsible for the entry and exit of the documentation of the North Railroad of Pará.
  • As storage and loan of the same.
  • Document flow control
Jan 2009 - Jul 2009

Support Analyst

São Paulo Area, Brazil

  • Install and maintain most systems, identifying and solving problems, making modifications to the operating instructions in force, adapting to provide technical support in your area of responsibility to the area of.
  • Responsible for answering calls and users VIps.
  • Software support for civil, electrical, mechanical and chemical engineering, Autocad, PDMS, office package, hardware, installation and configuration of stations.
Feb 2007 - Dec 2008

Analista De Suporte Pleno

São Paulo Und Umgebung, Brasilien

  • Realização de manutenção nas estações e nos ATMS (caixa eletrônico ) dos clientes Santander e Unibanco.
  • Realização de atendimento em campo após 6 meses alocado como lider da equipe.
  • Realização de folha de Mudança nas agências, projeto e execução.
  • Gerenciamento dos chamados e da equipe de técnicos para atendimento em Campo.
Dec 2005 - Nov 2006

Analista De Suporte (Lider)

Eclipse Informatica

São Paulo Und Umgebung, Brasilien

Atendimento ao Usuário final e líder de equipe com 15 analistas interno e externo,pacote office, Windows e softwares do cliente.

Jan 2004 - Aug 2005
5 education records

Marco Ribeiro education

Bacharelado, Computer Engineering

Senac São Paulo

Activities and Societies: Integrator Project 1 water level control. Integrator Project 2 Water Flow Meter communication via Bluethoo

Desenvolvimento Em Liderança, Leadership Development

Senac Santo Amaro University Center

Activities and Societies: Gastronomic workshopsdesenvolvimento de liderança através da gastronomia

Education record

Trainning

Education record

Trainning
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Frequently asked questions about Marco Ribeiro

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What is Marco Ribeiro's role at their current company?

Marco Ribeiro is listed as IT Coordinator IT Infrastructure Analyst / Student Support Computer Engineering / in search of replacement.

Where is Marco Ribeiro based?

Marco Ribeiro is based in São Paulo, São Paulo, Brazil.

What companies has Marco Ribeiro worked for?

Marco Ribeiro has worked for Farma Conde, Precisão Escritório Contábil S/S, Scati Brasil, Blacklions, and Bigdatati It Solutions.

How can I contact Marco Ribeiro?

You can use AeroLeads to view verified contact signals for Marco Ribeiro, including work email, phone, and LinkedIn data when available.

What schools did Marco Ribeiro attend?

Marco Ribeiro holds Bacharelado, Computer Engineering from Senac São Paulo.

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