Community Manager
CurrentGame Community Manager for Star Trek Timelines / SpongeBob Adventures / SpongeBob Krusty Cook Off / Star Trek Legends / Terragenesis: - Managing a passionate online gaming communities from 10k to 1M across Projects & platforms (Discord, Youtube, Twitter, Instagram, Facebook, and TikTok). Actively listening and monitoring the community, and reporting bugs and issues into actionable feedback, on a weekly basis.- Developing monthly content calendars in consonance with the licensor guidelines (i.e. CBS, Paramount, Nickelodeon) and my Project's identity.- Creation of the yearly Communication Strategy with the Senior GCM, PM, and GM. Briefing our internal creative team for the creation of assets to support our calendar, campaigns, and partnerships (i.e. Liveops calendar, teasers, trailers, sweepstakes)- Managing the in-game inbox. Creating and scheduling the most important posts to redirect users to events, social media, and partnership events. Analyze the impact and metrics of the posts to improve the ratings.- Managing the Content Creators program to enhance organic content creation on Youtube, TikTok & Instagram. Help them grow with in-game communication.