Marcos Castro

Marcos Castro Email and Phone Number

IT Analyst @ Ivy Rehab Network
white plains, new york, united states
Marcos Castro's Location
New York City Metropolitan Area, United States
Marcos Castro's Contact Details

Marcos Castro personal email

n/a

Marcos Castro phone numbers

About Marcos Castro

Dedicated IT leader, I bring extensive expertise in overseeing infrastructure, business applications, and endpoint support. My robust background in IT Service Management within the Healthcare industry includes proficiency in Incident Management, Change Control, Configuration Management, and Knowledge Base Management.I have served as a technical lead in enterprise implementation projects, successfully managing fleet lifecycle, OS upgrades, and the integration of Business and Clinical systems such as Azure authentication for SAAS applications and Epic Electronic Medical Record.An integral part of my role has been actively contributing to the implementation of a comprehensive enterprise IT security strategy. This involved leading projects in endpoint security, MFA authentication, OS patching, and vulnerability management.With a proven track record in driving successful IT initiatives, I am ready to bring my strategic and technical skills to add value to your team and contribute to the continued success of your organization.

Marcos Castro's Current Company Details
Ivy Rehab Network

Ivy Rehab Network

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IT Analyst
white plains, new york, united states
Website:
ivyrehab.com
Employees:
599
Marcos Castro Work Experience Details
  • Ivy Rehab Network
    It Analyst
    Ivy Rehab Network May 2024 - Present
    White Plains, New York, United States
    - Member of Mergers & Acquisitions and De Novo IT team. Responsible for technical integration and standardization of new partner organizations and new clinical sites.- Work closely with IT leadership, Project Managers and other M&A team members to establish project workflows, timelines and deliverables.- Lead network integration efforts for new clinics, partnerships and acquisitions. - Review site diagrams, cabling plans and network cabinet locations. - Understand project scope, anticipated challenges and necessary mitigation steps. - Communicate with regional directors and site directors to set expectations and manage outcomes.- Support staff onboarding efforts including Azure AD and email integration, file migration, and application access and permissions.- Oversee technical infrastructure vendors including ISP, low voltage cabling and field technicians. - Test network infrastructure and troubleshoot connectivity or performance problems.- Ensure that IT standards for network infrastructure, endpoints and peripherals are upheld.- Ensure highest costumer service levels for end users.- Establish lines of communication with local and regional leadership to relay project deliverables, timelines and understand technical issues.- Coordinate with managed service providers to transfer support services seamlessly at the end of each merger or acquisition process. - Collaborate with other IT teams to ensure highest possible network and systems availability. - Adhere to established procedures for security vulnerabilities and incidents. - Maintain process improvement mindset with the goal of improved services and optimal operations.
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  • Trinity Health (Hq Michigan)
    Sr. Regional Technical Manager
    Trinity Health (Hq Michigan) Sep 2015 - Dec 2023
    Newtown Square, Pa
    Key Accomplishments:Managed a seamless fleet refresh and lifecycle initiative for 4500 endpoints with minimal disruption to endusers.Successfully led the migration of 4500 endpoints from Windows 7 to Windows 10, enhancing system efficiency and ensuring compliance with evolving technology standards.Played a pivotal role in the strategic relocation of the Enterprise Data Center, overseeing the smooth migration of servers and storage infrastructure, ensuring minimal disruption and optimal performance.Spearheaded a comprehensive server OS upgrade initiative for the Mid-Atlantic region, transitioning from Windows Server 2008 to Windows Server 2019, bolstering system security and performance.Actively contributed to the deployment of a robust enterprise security strategy, implementing essential measures such as endpoint disk encryption, DLP, MFA authentication, and CyberArk privilege account access to enhance organizational security layers against evolving cyber threats.Led technical readiness efforts for the deployment of Epic Electronic Medical Records (EMR) system across the region, ensuring a seamless integration and optimal functionality.Ensured security compliance by aligning operations with the HIPAA and HITRUST frameworks, guaranteeing the confidentiality, integrity, and availability of sensitive healthcare data.
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  • Catholic Health East
    Regional Technical Manager
    Catholic Health East Sep 2008 - Sep 2015
    Newtown Square, Pennsylvania, United States
    Key Accomplishments- Windows XP to Windows 7 OS migration across Mid-Atlantic region- Merger and acquisitions technical onboarding and AD consolidation.- Lead technical readiness for NextGen ambulatory Electronic Medical Record system.- Active role implementing and migrating to ServiceNow service management platform. Including Incidents and request management, Change Control, CMDB and Knowledge Base management.- Implementation of Lansweeper network and infrastructure inventory and monitoring system.

Marcos Castro Education Details

Frequently Asked Questions about Marcos Castro

What company does Marcos Castro work for?

Marcos Castro works for Ivy Rehab Network

What is Marcos Castro's role at the current company?

Marcos Castro's current role is IT Analyst.

What is Marcos Castro's email address?

Marcos Castro's email address is mc****@****che.org

What is Marcos Castro's direct phone number?

Marcos Castro's direct phone number is +1 610-355*****

What schools did Marcos Castro attend?

Marcos Castro attended Devry University.

Who are Marcos Castro's colleagues?

Marcos Castro's colleagues are Luisa Aggio, Gregory Braxton, Devin Hamilton, Steven Cano, Chris Kish, Dpt, Charity Blair, Conner English.

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