• Managed daily business operations while overseeing 10 Data Center locations, domestically and internationally.• Worked closely with organizational leadership to guide operational strategy and revenue growth by developing company SOP’s. Increasing average monthly revenue from $245K to $315K• Oversaw supply chain functions to verify inventory levels and budget adherence while enabling team’s resources to reduce client’s deployment times tied to SLAs from 7-day deployment to <24hr deployment• Road mapped and executed company expansion, tied to revenue growth goals to allow opening of 2024 overseas DC Amsterdam• Facilitated communication between Sales, Support, DC Teams for organized workflow processing

• Developed organization’s key SOP’s to improve efficiency and streamlined processes for volunteer network• Partners with local community leaders for donations to implement NPO’s Mission• Leverages professional network to deliver and deploy organizations footprint domestically and abroad

• Supervised 7 Teams enforcing high-quality standards of operation resulting in the Dallas 1 district improving from 24th out of 27 districts, to consistently being ranked top 10 in KPI performance• Optimized team performance with newly implemented sales and operations procedures centered around KPI’s leading to 12 consecutive months of YoY Comps vs 2020 in home store.• Home store went from KIP ranking 107th out of 123 stores to a consistent top 20 performer in volume. Recognized as a regional presentation/test store and 2021 YoY #1 most improved by volume store within the company. Same store sales $7,565,224 (2020) vs $10,535,396 (2021) +39% vs LY• Hired, developed, and promoted internal talent resulting in 1 Corporate HRM, 4 SMs, training 3 DMs, and multiple department managers from talent pool.

• Managed South Dallas Market overseeing 10 Teams • Supported new store openings in Dallas metro with merchandising teams derived from internal store teams• Executed test company strategy on store reflows• Implemented new SOP on merchandise flow for the district which was later standardized across the company.

• PM for merchandising of new store builds and store remodels in central Florida.• Oversaw, hired, and trained all new dept managers and front line associates on company merchandising and EAS guidelines• Managed and Operated SE Florida/Puerto Rico natural disaster QRF team responsible on bringing damaged stores back into operation.

• Oversaw construction and day to day operations of NE Flagship store on Fort Meade $65M single store, $125M Multiunit ownership• ARM (Advance Retail Mgmt) Graduate• Trained and Evaluated New Exchange Directors in San Antonio Market: Fort Sam, Lackland AFB, Randolph AFB

• S.O.A.R Talent Development Instructor• Field Evaluator for new store managers• NE Annapolis Regional Store Manager• Oversaw region’s BOPIS program

- Managed and oversaw new student orientation ID events- Participated in merger of USF technology store and ID office- Responsible for inventory, supplies, and office expenses- Managed and scheduled work study staff