IT business partner and portfolio owner of HR, Legal & regulatory, and Quality & Compliance working closely with business leaders to understand priorities, strategies and initiatives.Coordinating and helping business leaders by driving business value through the IT methodology & SDLC for establishing global platforms and solutions that helps organization.Holding regular meetings with stakeholders and individuals.Accontable for establishing global solutions and follow IT standards.Leading execution and strategies with a product team assigned to portfolio (Business Analyst, Technical Analyst, Application support) ensuring results of KPIs as On-time-commit, and On-time-request.Stablishing periodical meetings (QBRs) for communicating results and strategies.

IT business partner for AMER region working closely with different portfolio managers for prioritizing projects and providing roadmaps. Leading business meetings from the region to understand main priorities and ensure global alignment within the organization in relation to processes and deliverables.Holding regular meetings with stakeholders and different IT teams.Responsible for establishing global solutions and follow IT standards.Responsible of Regional Bussiness Analyst team.

Lead of business Analyst team by supervising and coordinating day-to-day priorities to ensure projects completion and customer needs are met. Also helping to resolve team problems that requires communication and resolution with other IT teams. Also working with global PMO providing project roadmaps and coordinating activities across SDLC.

IT Account Supervisor for CISCO, IBM, Cadence:- IT POC (Point of Contact) with Customer and Local IT Organization.- IT POC with Plant Manager, Functional Managers, Business Unit Managers and Global IT.- Responsible to meet systematic solutions through the implementation of best practices and IT baseline solutions.

Leading three areas from local IT @ Jabil Technology Park - Application Administrators: Supporting baseline applications, resolving Incidents (INC) and requests (REQ), monitoring and maintaining Service Level Agreement (SLA) , creating problems (PRB) for unknown issues and documenting solutions in Knowledge Base (KB) for resolved PRBs. Also coordinating and validating applications after monthly IT maintenance.- Business System Analyst: Administering business requirements through SDLC process by defining and creating Business Requirements Document (BRD), Functional Specification Document (FSD), as input for development team. Also defining testing plan and acceptance criteria for validating solutions before deployment. Maintaining and leading communication with final users for trainning, User acceptance testing (UAT), deployment activities and finally getting solution acceptance from end users.- Development teamAdministering and prioritizing developments, monitoring progress of developments, mitigating risks, monitoring user stories, Technical Specification Document (TSD), and versioning in Azure DevOps.

IT Program Manager of several Accounts and CustomersGlobal IT Point of Contact between Customer and IT Organization.Responsible to meet Flex and Customer needs through the implementation of best practices and IT baseline solutions.

IT Account Manager for several buildings at Flex South CampusMain point of contact with Local Business Leads and Plant ManagersMain point of contact with Customers and Flex Program Managers.

Responsible of several Accounts to operate more efficiently and effectively through the design and implementation of best practices and IT baseline solutions.

Responsible of BI applications for Corp and LATAMMain point of contact for maintenance, diagnose, tune and install BI applications.

Responsible of baseline applications and critical process for operation.Main point of contact for maintenance, diagnose, tune and install internal and third-party applications.

ERP AdministratorBusiness Analytics Networking & Applications support.