• Collect, clean, and transform raw data from various sources, including Excel and MySQL.• Develop and maintain reports and interactive dashboards using BI tools, focusing on Power BI.• Create complex measures and calculations using the DAX language.• Perform advanced data modeling to optimize data structure and ensure analysis efficiency.• Conduct data analysis to identify trends and relevant insights.• Communicate analysis results clearly and accessibly to the management team and other departments.• Collaborate in defining and tracking key performance indicators (KPIs).• Provide technical support and basic training to business users.• Actively participate in continuous learning and keep up with trends in the BI and data analysis field.• Collaborate with IT teams and business departments to meet needs.• Implemented an automated data pipeline that reduced data processing time by 50%.• Designed a sales performance dashboard that increased data visibility for stakeholders, leading to a 20% improvement in quarterly sales targets.

• Responsible for the management, operation, and results of a specific area;• Delegate responsibilities and guide a work team, based on the company's culture, contributing to their technical and behavioral development;• Plan short, medium, and long-term actions to achieve the area's results;• Manage logistical operations;• Monitor process performance indicators, ensuring continuous improvement and addressing operational deficiencies.• Guided a team that increased its productivity by 25%, fostering a collaborative work environmentaligned with the company's values.

• Responsible for pickups, delivery positions, and collections in the interior of Minas Gerais;• Strategic monitoring of deliveries sent to partners;• Constant contact with partners to solve critical problems;• Issuance of delivery manifests to partners;• Freight quotation;• Issuance of road transport invoices (CT-e), MDF-e, delivery manifests, and transfer (trip) documents;• Issuance of CIOT, RPA, CTRB, and OS;• Tracking through the transfer truck system between units;• Analysis of freight and erroneously issued CT-e;• Analysis of invoices and legislation for transportation approval.

• Issuance of delivery manifests (distribution) and trip manifests;• Processing of delivery manifests (distribution);• Tracking and monitoring the delivery of materials to customers via phone, email, WhatsApp, and other media;• Monitoring scheduled deliveries;• Verification of issued electronic invoices for the release of transportation documents (DACTE);• Issuance of pickup requests;• Fleet monitoring and tracking;• Creation, monitoring, and updating of KPIs;• Management of trip manifest arrivals and departures;• Issuance of service orders (OS) for contracted drivers;• Coordination with customers regarding unloading fees, and working with the finance department for payment processing (via deposit or cash payment);• Customer service via phone, email, WhatsApp, and other media;• Finalizing RPA (Payment Receipt Report) for contracted drivers and employees;• Limited experience with issuing CTRC;• Selected as the Focal Point responsible for a major client's account in southern Brazil.

• Managed a team of 15 to 20 people, achieving a 98% retention rate.• Responsible for presenting programs covering behavioral changes and quality life philosophy.• Developed work through the establishment of strategic planning, with short, medium, and long-term goals.• Increased regional efficiency indicators for services provided by 70%.• Trained and supervised teams.

• Inventory checking, replenishment, and shelf-life verification• Supplier selection and price quoting• Inventory planning and raw material storage