I currently live in Ireland. Here I work as a waiter in a pub and study English. I am a great enthusiast in acquiring new knowledge, new skills and improving the best of what we have. I support the transmission of knowledge for the development and/or improvement of our society. Consolidated career with 8 years in the retail market and 17 years in the hotel market, working in large companies, such as Intercontinental São Paulo and the Marriott group. Focused on sales, people management, operational and administrative processes. I contribute to people management and leadership, managing conflicts, engaging and encouraging the work team with clear and objective goals, developing potential, recognizing ideas, encouraging employee actions and giving feedback based on competency assessments. Transparency, trust and respect are my main individual values ​​in people management. As of 2017, I have also been dedicating myself strongly to the national and international financial market, through courses, lectures, mentoring and applicability in the market. Main atributions: • Mapping, creating and improving company processes with the aim of improving productivity, innovation and investing in what will really transform into greater profitability for the company and the team; • Monitoring the evolution of projects and development of the department. Executive reports on the performance of services and on active projects: Development of CAPEX and OPEX projects; Alignment of operational accounts with respect to the budget and monitoring of the annual forecast; Growth in the department's engagement survey, aligned with the board and HR; Sustainability project. • Support in planning and operational organization in the opening of new units of the Marriott chain: opening of the Residence Inn Rio de Janeiro, Marriott Rio de Janeiro Barra da Tijuca and Sheraton Santos hotels; • Apply training in the area of ​​sustainability and food safety; • Operational audit of hotels; • Hiring people, planning and team development; • Responsible for carrying out and controlling inventories of materials in the Food and Beverage area; • Support in the planning and organization of major events, such as Formula 1 in the city of São Paulo and food fairs; • Responsible for leading projects for new purchases of materials and machines for the operation, together with the purchasing areas: analysis, review and redesign of departmental and interdepartmental processes, analysis of gaps, bottlenecks and BRAND's value chain.E-mail: marcos0291@hotmail.com Cel. +353 83 397 0643