- Responsible for managing a team of 10+ Sales Representatives and reporting directly to the Head of Sales- Provided coaching and guidance to team members, resulting in 4 promotions within the team- Assisted the HoS in administration of the entire sales department, ensuring smooth operations- Hired 15+ people in less than 6 months in collaboration with the global HR team to build a strong regional Sales Team- Achieved outstanding team performance, surpassing quarterly quotas with a performance of 145% on Q4 2022, 110% on Q1 2023, 115% on Q2 2023, 130 on Q3 2023 and 110 on Q4 2023

- Overseeing a team of 5 Sales Representatives and providing guidance, support, and training- Collaborated with regional and international teams to align sales efforts and share successful strategies- Successfully achieved and exceeded team quotas, with a performance of 140% on Q1 2022, 95% on Q2 2022, and 105% on Q3 2022- Demonstrated exceptional personal sales performance, with a result of 160% on Q1 2022, 130% on Q2 2022, and 120% on Q3 2022

- One of the first employees who opened the Italian Market- Mentored and supported junior sales team members, sharing best practices and assisting them in their professional growth- Collaborated with cross-functional teams, such as customer success and operations, to ensure customer satisfaction- Demonstrated exceptional personal sales performance, with a result of 135% on Q3 2021 & 190% on Q4 2021.

- Management of Property Profiles on Major OTAs - Reservation Management- Guest Reception and Assistance- Gestione piccola contabilità.

- Developed and implemented strategic business development plans to drive sales and revenue growth- Built and maintained relationships with key stakeholders, including hotel managers, transportation providers, and public sector- Provided guidance and support to junior team members to help them develop their skills and achieve their targets

- Travel agent specialized in providing 24/7 assistance to groups of up to 50 people during their trips- Acted as the main point of contact for the group, providing support and addressing every question throughout the trip- Fixed any problem or emergency that arose during the trip, offering quick and effective solutions

- Italian Language Instruction for Polish University Students- Examination Management- Office Hours

- Travel agent responsible for selling and arranging trips for clients- Assisted clients in selecting destinations, accommodations, transportation, and activities based on their preferences and budget- Handled bookings and reservations, ensuring all necessary travel documents were obtained providing customer service