Marcus Bennett Email & Phone Number

United States

Tewksbury, Massachusetts, United States

In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.Oversees teller transactions and facilitates account openings for customers (checking, savings, CDs, loans)Supervises and trains/mentors newer recruits to help flow the daily operations of the branchEngage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.Entrusted as a member of the branch’s management team, opening/closing the branch as schedules dictate. In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty.’

Tewksbury, Massachusetts, United States

Oversees teller transactions and facilitates account openings for customers (checking, savings, CDs, loans)Cross-sells investment, insurance and loan products through their related marketing programs and promotionsMentors and trains new recruits about bank procedures; addresses multiple customer inquiries and concernsStrives to discover customers’ uniquely personal financial needs while displaying exceptional customer service skillsPursues overtime opportunities enthusiastically and ensures availability for special team-related projectsNMLS # 2524320

Salem, Massachusetts, United States (Various Locations)

Responsible for processing routine teller transactions (deposits, withdrawals, loan/mortgage payments, etc.), processing client servicing requests, and providing excellent customer servicePerforms other office duties such as answering phones to fulfill customers’ needs, copying/printing/scanning certain documents, and maintaining files.

Salem, Nh

Associate and Clerk covering multiple locations, departmental responsibilities and requirements as directedAssisted and oversaw inventory management, control and organization; back-of-house equipment masteryAcquired familiarity with all aspects of front-of-house retail operations and strove to improve work flowsTrained and supervised newly hired personnel and schooled them in mastering day-to-day efficienciesDemonstrated exceptional customer service skills and consistently relied upon for multi-department expertise

Salem, Nh