Marcus Brown Email & Phone Number

South Carolina, United States

Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment. Manage all Reporting for all inventory efficiencies/counts in the warehouse. Develop and manage all infrastructure layout for warehouse and product placement. Develop and manage proper SOP process for warehouse flow aligning w/ inbound, pick, pack, ship and LTL outbound process needs, alignment w/ customer requirements.Manage Operational WMS integration Process and structure for warehouse. Overseeing overall project timeline, insuring Module deployment, staff training, SOP documentation, and process flow correction Assists with financial, operational, and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve. Direct management associates, and peers to anticipate, solve problems, and plan for upcoming projects, events, seasonal changes. Sources staffing, coaches, trainees. Develops both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback. Maintain a friendly work environment; creating an employee-centered work place caring and concern for all Associates.Enforcing a culture of safety throughout the organization. Implementing Best Practice Safety policies and procedures - monitor DC safety, physical security, and operational metrics on a daily, weekly and monthly basisDevelop, and/or restructure transportation agencies for all inbound outbound loads, review transportation carrier rates and performance. Assists in management of 3PL provider to ensure optimal performance and metrics are achieved.Develop and maintains all Facility needs including network, contractor, abilities for facilities. Create budget/ future planning needs for all facilities infrastructure.

• Developed MRP/ERP system, including the management of inventory control, shipping and receiving, warehouse operations, maintenance of equipment and facilities, along with cycle counts reports for purchasing and finance.• Consistently met productivity goals and ensured timely and cost-efficient delivery of finished goods.• Provided ongoing resolution of customer and freight issues, including the identification and resolution of inventory discrepancies, and/or issues.• Directed policy, procedure and operational aspects of the distribution center.• Developed budgets/safety policies/procedures to support the functional infrastructure.Quality Assurance Safety Management and supervision of new employee and equipment training.

Tennessee, United States

• Managed and supervised all inbound & outbound freight, CHEP inventory, as well as onboarded new freight carriers and negotiated freight cost.• Ensured all internal systems flowed correctly throughout the storage/shipping process inbound, maintaining visibility for production needs• Supervised dock workers and shipping clerks to ensure productivity goals and objectives were met.• Consistently meeting productivity goals, resolved customer and freight issues, and monitoredcontinuous measurable improvement in customer experience.• Quality Assurance Safety Management and reporting new employee process and equipment training.

Tennessee, United States

Successfully managed 50+ employees across three departments and managed all inbound freight.• Ensured all systems flowed correctly throughout shipping process, storage, container reload, anddelivery to plant assembly.• Consistently attained productivity goals, sought resolution to customer issues, and oversaw QualityAssurance Safety Management, as well as new employee training.• Focused on delivery of continuous measurable improvement to the customer.

Tennessee, United States

Coordinated warehouse operations, inbound & outbound shipments, receiving and shipping documents, ERP system entry, reporting, returns processing, sales and customer service inquiries.• Managed inventory control activities, space utilization, and monthly cycle count expectations.• Maintained strong adherence to all safety and regulatory requirements.• Focused on continuous improvement and training, recommended ways to improve operations insafety, process flow, space utilization/layout, inventory accuracy and value-added services.• Responsible for building and warehouse maintenance and for procurement of warehouse supplies.• Supervised value-added services, including kitting, assembly, band saw slitting, and carton printing.