• Accomplished approximately $7 Million worth of Employee Retention Credits issued to clients since employed. • Produced and generated reports using templates focused on determining client qualifications for ERC tax credits.• Focus on Excel, VLOOKUP, nested IF functions, and troubleshooting. Transformed client provided data through data manipulation techniques. • Calculated qualifying tax credits for furniture clients, apparel clients, and other industries by analyzing payroll data, quarterly earnings, and PnL statements.• Coordinated with Project Managers to gather documents for qualification of credits.

• Collaborated with third-party vendors to optimize workflows and meet SLA’s.• Collaborated with other IT teams to troubleshoot issues uploading new catalogs.• Cleaned and retrieved data from merchants to integrate catalogs into DoorDash’s app and website.• Averaged 10+ tickets daily to maintain critical KPI’s for the Alcohol Team. • Focus on Google Sheets, specifically COUNTIFS, INDEX/MATCH and VLOOKUP/XLOOKUP.• Developed skills in Jira, Salesforce, SQL, and Google Sheets.

Thinkful Remote Data Analytics Program 09/2022 – 01/2023- Produced and presented professional projects and presentations from concept to completion focused on business forecasting, price modeling, and statistical analysis.- Developed skill sets in data analytics systems including Pandas, Excel, PostgreSQL, Tableau, and Python, as well as methodologies including dashboarding, performance tracking, data wrangling, cleaning, and analysis.- Completed several in-depth projects using hands-on, scenario-based data from concept to presentation.

- Accomplished a consistent 90% rating for site inspections by maintaining and improving the property.- Predicted and forecasted daily sales and acted on insights.- Maintained 80% resident retention rate and increased that metric during the busy seasons. - Navigated various client concerns and requests and motivated and trained co-workers.- Presented weekly findings to management and owners via weekly team meetings- Developed reports for the Regional Manager.- Received Regional Residential Sales award with Penske Truck Leasing and surpassed monthly sales quotas.

Worked under a supervisor to maintain office productivity and exceed goals as a branch through the completion of tasks such as:- Subtenant billing- Handling client invoices- Maintaining files- Scheduling meetings- calendar organization- Handling customer service interactions