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@autopoint.com
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Marcus Charles is listed as Computer specialist - Hardware and software based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at autopoint.com and a matched LinkedIn profile for Marcus Charles.
Marcus Charles previously worked as Contractor - Data Center Technician at Akkodis and Customer Support Analyst at Medsphere Systems Corporation. Marcus Charles holds Associate'S Degree, Computer Software Engineering from Utah State University.
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10 years working technical and support jobs with constant soft skill development. Conflict resolution and customer support to hardware and software issues and training. Worked around construction and large machinery. Training myself in Information Technology certificates while maintaining software based personal projects.
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Salt Lake City, Utah, United States
Diagnosed and performed maintenance on server hardware. Ran fiber and exposed to proprietary hardware and cables.Adapted to their changing hardware support software. They tested the new features as well as new hardware.Ensured security policies for hard drive destruction and building access. Worked with a logistics team to manage and order parts.Daily.
Remote
Serve as the primary point of contact for clients, providing software support through phone, email, and chat.Train and support team members in troubleshooting techniques, documentation, and procedures.Setup new users and assist with login procedures, troubleshoot local hardware issues, and ensure HIPAA compliance for medical records.
Salt Lake City, Utah, United States
Managed a team of 5 technicians to complete testing of full server racks, resulting in improved testing documentation and quality inspections.Utilized Unix-based test scripts to troubleshoot networking issues between server nodes and the testing network.Conducted hardware troubleshooting to identify and replace faulty components.
Salt Lake City, Utah, United States
Provided internal support for Market Data requests, troubleshooting software, and managing a database of user inventory.Assisted sister teams with workflow as needed.
Park City, Utah, United States
Operated lifts for guests, ensuring safety and operational uptime.Checked and cleared the lift each morning, and broke down equipment each evening.Served as a lead for a specific lift throughout the season.
Worked as a software intern for the summers while going to school. Developed an inventory tracking application to manage depreciation of office equipment. Bug tested and reported to developers for their in house software.
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Marcus Charles is listed as Computer specialist - Hardware and software.
AeroLeads has found 1 work email signal at @autopoint.com for Marcus Charles.
Marcus Charles is based in Salt Lake City Metropolitan Area, United States, United States.
Marcus Charles has worked for Akkodis, Medsphere Systems Corporation, Foxonn Solution Pvt Ltd, Goldman Sachs, and Park City.
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Marcus Charles holds Associate'S Degree, Computer Software Engineering from Utah State University.
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