Marcus D

Marcus D Email and Phone Number

Senior Security Technical Consultant @ Elastic
Davenport, FL, US
Marcus D's Location
Davenport, Florida, United States, United States
About Marcus D

Marcus D is a Senior Security Technical Consultant at Elastic.

Marcus D's Current Company Details
Elastic

Elastic

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Senior Security Technical Consultant
Davenport, FL, US
Website:
elastic.co
Employees:
4569
Marcus D Work Experience Details
  • Elastic
    Senior Security Technical Consultant
    Elastic
    Davenport, Fl, Us
  • Red Lobster
    Security Engineer
    Red Lobster Aug 2024 - Present
  • Red Lobster
    Data Security Analyst
    Red Lobster Mar 2023 - Aug 2024
    Greater Orlando
  • Burgess
    Junior Cloud Engineer
    Burgess 2022 - Feb 2023
    San Francisco Bay Area
  • Intuit
    Help Desk Support Specialist
    Intuit 2020 - 2021
    United States
    Communicated with current customers by phone, mail, or chat to resolve theirconcerns.Provided basic technical support for clients on a wide range of our services (e.g.creates a new account, reset the password, and configure user access).Diagnosed and fixed technical difficulties, and guided consumers through step-bystepsolutionsUsed specified processes, procedures, and corporate rules to diagnose andaddress product and tax support customer inquiries.Assisted clients working on their tax returns with both product/softwareconcerns and tax questions and calculations.Resolved the problems by clarifying the customer's concern, identifying the causeof the problem selecting and describing the best way to fix the problem.Maintained personal efficiency and quality levels that make it possible to provideexcellent service to the customers.Evaluated periodically all details to manage the customer satisfaction level

Marcus D Education Details

Frequently Asked Questions about Marcus D

What company does Marcus D work for?

Marcus D works for Elastic

What is Marcus D's role at the current company?

Marcus D's current role is Senior Security Technical Consultant.

What schools did Marcus D attend?

Marcus D attended Western Governors University, Western Governors University, Valencia College.

Who are Marcus D's colleagues?

Marcus D's colleagues are Alex Niki, Sienna (Siyun) W., Aaron Williams, Ryan Ernst, Matthew Wall, Daniel Eli Cowen, Bruno Bergamaschi.

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