Marcus Dillard Email & Phone Number

Facilitates daily equipment prep, maintenance, repairs as needed, floats to various areas of specialty to support the business need of the departments, and coordinates equipment changes during turnovers. Operate, inspects, troubleshoots, and calibrates equipment in specialty area, including (but not limited to) Stealth Navigation, Lasers, Hana Tables, Phaco/Vitrectomy Machines, Robotic, Cell Saver, Video towers, and other related integration equipment or new technology. Coordinates/schedules preventative maintenance and service (vendor and when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting and reports all safety concerns. Responds to crisis/emergency situations involving equipment. Maintains, in collaboration with Biomed department, an accurate equipment inventory in specialty area. Participates in trialing, procurement and placement coordination of equipment used in specialty area through vendor liaison and collaboration with variety of stakeholders. Provide customer relations and interfaces with multiple department’s logistics, resolves specialty equipment service problems by ensuring that clinical capability is restored as quickly as possible. Serves as a subject matter-expert on applicable specialty equipment, accessories, and supplies in area of specialty. Assists management in maintaining a comprehensive library of technical literature and/or user guides and documents pertinent information regarding clinical and monitoring results in applicable records. Facilitate in-service training of the Medtronic Stealth Equipment Performs other duties as assigned.

Greater Phoenix Area

Decontaminates and sterilizes instruments, medical supplies, and equipment, and assembles, wraps, and sterilizes trays of instruments. Follows proper Standards Precautions while in decontamination and sterilization areas. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sorts mismatched sets of instruments, trays, and medical equipment, and makes them available to sterile processing customers in a timely manner. Restocks, labels, and maintains inventory, and submits requisitions. Collects and distributes instruments, trays, and facility medical equipment. Performs environmental maintenance duties, and assists in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas. Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Assists with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards. Recognizes and anticipates the needs of the surgical team assuring instrument availability

Chicago, Illinois, United States

Worked with high school students during the summer mentor program. Supported the students to developtheir personal skills to improve self-confidence, self-esteem and resilience. I worked with the studentsexposing them to horticulture and learning to build bikes. Assisted the students with creating a life actionplan and strategies to stay focused so they can complete their goal. Conducted weekly structured learningexperiences about the world of employment and careers. Taught basic work-related skills and principalssurrounding financial independence. Organize business activities that exposed participants to elements ofentrepreneurship, small business ownership and earning potential.

Healthcare Management

Graphic Design