Marcus Fielder Email & Phone Number

Raleigh-Durham, North Carolina Area

Duke University Hospital

Apex, North Carolina

Directly managed 9 while reviewing staffing needs, initiated recruitment actions, evaluated performance, and determined work assignments and training needs; managed a turnover log and conducted shift-to-shift pass down with accurate turnover information• Conducted performance evaluations and reviews for assistant managers and employees; ensuring high level of accuracy and fairness during the performance reviews• Coordinated monthly training sessions for 30-45 incoming personnel; mentored and trained new employees on policies and procedures• Partnered with senior management in ensuring multi-level counseling to employees, systematically identifying and confronting key performance issues, as well as redirecting behavior to improve performance reducing employee terminations by 20% • Trained employees on all job duties resulting in an increase of efficiency by 10%, a reduction in overtime costs, and reduced supervision due to an increase in employee effectiveness through coaching by implementing detailed employee evaluations and assessments

Raleigh-Durham, North Carolina Area

Monitored project schedules for 55 projects at a time while designing security policies, alarm response protocols and access card guidelines; worked with upper management to recommend improvements in security systems and procedures• Developed and updated security procedures, security system drawings and related documentation; hired, trained and managed a staff of 500 associates• Conducted site reviews and security audits and made recommendations to management based on findings while managing more than 500 security officers for educational institutions, public facilities and private businesses• Controlled schedules for all shifts and events to minimize overtime costs and reduce waste while ensuring more efficient processes were placed• Provided law enforcement and security operations for a community over 1K; conducted investigations, interviews, collected evidence and prepared investigative reports for violations of the federal and state laws• Achieved operational effectiveness through initiating a track record of success through validating positive feedback and community engagement to ensure a successful and reliable culture

Raleigh-Durham, North Carolina Area

• Provided a safe, secure, and clean environment for the rehabilitation of youth without endangering private citizens, and residents, staff and property• Engaged and maintained customer service by interacting with the public, giving directions and responding to inquiries politely and professionally• Coordinated critical resources and developed specific protection measures to ensure the safety and security for assets valued over $3B

Global

Responsible for the organized collection, processing, display, competent evaluation and rapid dissemination of pertinent tactical combat information to command and control stations upon which sound tactical decisions may be made• Trained and observed 54 staff, providing feedback to encourage professional growth and development; relayed critical communications and security statuses to senior military and government staff members• Contributed to the safe navigation of the ship by monitoring communication and surveillance equipment during 30 ship transits through foreign waters during deployment, ensured 100% mission readiness at all times • Developed and trained personnel on Security watch standing duties to establish effective safety standards for entire Combat Information Center.• Managed assets valued over $300K to accomplish logistical goals throughout organization; maintained and promoted the effectiveness and efficiency of echelons by selecting, training, developing and leading an efficient and effective team of 34• Strategic mission planning for various exercises and real world events Land, Sea and Air. Air Intercept Controller SupervisorDirected 15 watch standers in all assigned areas, providing safe navigation of the ship and ensuring readiness for all upcoming evolutions including numerous boat landings while ensuring air traffic safety to establish mission effectiveness of 100%• Provided assistance to 23 personnel to further their professional development to increase professional qualifications by 60%• Assisted in the preparation of more than 300 messages, which directly contributed to the smooth execution and completion of more than 180 replenishments• Dedicated endless hours to train and mentor 11 Air Intercept Controllers through challenging certifications and qualifications• Controlled the Safety program and promoted a true culture of safety that is unrivaled across all naval waterfront operations

Education record

Education record