°Daily interaction with clients gathering medical information.°Review and order medical records from providers and communicate records information to clients.°Engage insurance carriers and healthcare providers to secure information and account balances.°Interact with clients, insurance adjusters, and medical providers regarding medical conversations°Review medical records and analyze clinical tests and diagnostics.°Work directly across multiple functional groups to coordinate and deliver a strong client experience.°Manage active case inventory and customer experience metrics.°Communicate and escalate client concerns to supervisor.

°Place patients in exam rooms, ensuring that they are ready and comfortable for their appointment with the physician°Complete exam intake, including but not limited to, reviewing the patient's medical history, social history, surgical history, and the history of present illness°Ensured accurate charting for the physician°Provided patient care under the direction of a podiatric physician including taking and developing x-rays and assisting in the exam room as required°Performed daily administrative tasks such as stocking all exam rooms and disposing of exam room trash°Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of the each day°Sterilize instruments daily°Satisfy and document appropriately required MIPS quality measures°Excellent computer skills and strong knowledge of medical terminology° Experience working in an EMR – athena EMR° Effective communicator with excellent grammar and interpersonal skills°Exceptional customer service orientation featuring an empathetic, compassionate and professional demeanor with each interaction°Demonstrated experience as a motivated and dedicated team member with a stable work history