At McCann School of Business and Technology, my role as Admissions Representative allowed me to leverage my HR Generalist Certification and professional skills to enhance the student enrollment experience. Our team excelled in creating a welcoming environment, managing detailed admissions processes, and implementing comprehensive orientation programs. Previously, as Front Office Manager at Universal Tax Service, I honed my customer service, office administration, and multi-tasking abilities. Collaborating with colleagues, we ensured the highest standards of organizational efficiency and policy compliance, contributing to a seamless operational flow and exceptional client interactions.