Installation, maintenance and troubleshooting of digital dental equipment and systems in Georgia and Tennessee.

At-the-Elbow EpicCare Inpatient Superuser for Physician and Surgeon end-users during "go-live" implementation of Epic EHR. Assisting end-user with migrating workflows in new system, along with creating personalized macros to increase productivity and efficient use of the applications and resources available.

Designed and delivered presentations highlighting Bioquell’s products and services to identified key-decision makers and GPO associations. Innovated unique ways to reach clients through national and local trade shows, sponsorship's and team/client building excursions. Negotiated contract terms with clients while maintaining exceptional follow-up, prepared quotes and successfully closed sales. Recorded data, prepared presentations and associated contacts via Salesforce software and Microsoft… Show more Designed and delivered presentations highlighting Bioquell’s products and services to identified key-decision makers and GPO associations. Innovated unique ways to reach clients through national and local trade shows, sponsorship's and team/client building excursions. Negotiated contract terms with clients while maintaining exceptional follow-up, prepared quotes and successfully closed sales. Recorded data, prepared presentations and associated contacts via Salesforce software and Microsoft Office Suite. Performed VHP bio-decontamination service and validation for local and national clients including Childrens’ Hospital Denver, Rush Hospital Chicago, IL, and Athens Regional Medical Center Athens, GA. Show less

Field Service Manager for four (4) member bio-decontamination service team contracted to Wellstar Health System. Developed SOP’s and analyzed schematics for environmental bio-decontamination of patient care observation, procedure and recovery spaces within HIPAA, JACHO, AORN, OSHA and EPA standards. Project Coordinator for the tracking and elimination of noscomials (HAI) with the use of Hydrogen Peroxide Vapor (HPV), Catalytic Aeration and Electronic Air Sensory (PPM) technology for five (5)… Show more Field Service Manager for four (4) member bio-decontamination service team contracted to Wellstar Health System. Developed SOP’s and analyzed schematics for environmental bio-decontamination of patient care observation, procedure and recovery spaces within HIPAA, JACHO, AORN, OSHA and EPA standards. Project Coordinator for the tracking and elimination of noscomials (HAI) with the use of Hydrogen Peroxide Vapor (HPV), Catalytic Aeration and Electronic Air Sensory (PPM) technology for five (5) hospital system with an 84% reduction. Daily tasked with identifying target areas through direct communication with department heads, hospital staff, infection department reports and internal tracking systems. (TeleTracking, TheraDoc, Epic, Mckesson, Star) Responsible for daily reports, new and recurring project solutions/logistics and conflict resolution strategies via, conference PDA and PC OfficeSuite submission. Provided on-site customer support and company product training/education, service validations via biological/chemical indicator and incubation methods, inventory ordering/shipping/disbursement, team scheduling, continued development of improved methods & techniques and on-site training, develop emergency management action plans, perform annual employee performance evaluation and recruitment of new personnel as needed. Show less

Intern assisting Philips Ultrasound Field Service Engineers (FSE) with software, firmware, networking and component related troubleshooting of Philips, ATL, HP and Agilent products throughout Georgia and Alabama.Traveled with local and regional service engineers to clinical and non-clinical settings to provide preventative maintenance, repair and customer support for problems related to (PACS) reporting,(TCP/IP) and VPN customer settings, scanner/transducer malfunctions, Xcelera server… Show more Intern assisting Philips Ultrasound Field Service Engineers (FSE) with software, firmware, networking and component related troubleshooting of Philips, ATL, HP and Agilent products throughout Georgia and Alabama.Traveled with local and regional service engineers to clinical and non-clinical settings to provide preventative maintenance, repair and customer support for problems related to (PACS) reporting,(TCP/IP) and VPN customer settings, scanner/transducer malfunctions, Xcelera server upgrades, iE33, iU22, Sonos, CX50 and other Philips' product component repair and/or replacement. Show less